Feature Requests

It would be really helpful to be able to add a relationship between the task that triggered an automation, and the task that was created as a result of that automation. This would allow my team members to see the connection between our master tickets and the individual tasks that get created with automations as they move through our workflow without manually setting each relationship after the automation triggers.

Right now, automations are done at the list level. This gives far less control since every task in that last would be subject to that automation. I am suggesting that automations be done at the TASK level so that you can set something for just 1 task.

It would be great to have the ability to change task names through automation. When someone submits a form, it would be ideal to have the task name change to a relevant field submission from the form or similar.

Enable an automation to be triggered if certain text is found in the task name.

I'd like to have an automation that is triggered by the time in a status. For example: When task has been in Review status for 5 days, add tag. Another example for user support: When task is In Progress status for 10 days, send email template.

From Support Ticket: I can't automate status change or anything based on email thread (eg WHEN New Email received THEN change status)

Problem: Automation does not work for us, because we need to populate properties relative to other properties in the task (not “hard-coded”). From support: Automations currently only support hardcoded values. Dynamic field values for automations is a great suggestion! I would recommend dropping by our feedback board and leaving any suggestions there!

When programing an automation I want to be able to select a template List or Folder from the Template Center and select where it should be created. This would allow for real entreprise process and avoid clutter.

This applies to the "Automations Manager" and "Ability to copy existing automations". I would like to be able to create an automation as a template and update that template like I would update a task template. I would like to be able to apply that automation template to any new list through an option within the automations manager "Apply template to selected lists" and have the option of selecting all the lists that automation should apply to. Likely we would need a 'check for duplicate' automations if this were to be available as a mass application of automations to multiple lists. Open to hearing how others would use this, but I'm specifically using it to field product-related requests for a software company's intake process. We have 4 stakeholder groups that need to follow the same process to get their needs met. They all make inputs into my process, but I don't want to require them to work in my space; rather I am using automations to transfer information between spaces as needed.