Feature Requests

With the recent change to classify Guests accounts that use the company domain as limited members that attract a full subscription cost our membership cost has gone up significantly (more than doubled). This is making Clickup unattractive as a project management tool for our organisation. We have a few core project teams (software development, corporate projects, sales projects) with approximately 16 to 20 users managing projects so they are the active users. Other staff (approx 120) do not need to use Clickup regularly. However the project team may ask them from time to time to comment on a specific task like to check a design, verify a feature, etc. To date we have used our nominated guest accounts to (temporarily) add those users so they can comment. Most of these guest users would only use click up 1 to 4 times per month to comment on 1 or 2 tasks. If the project teams loses this abilty to briefly tag our "internal guest" users to comment on a task then the tool becomes a lot less practical and our project teams would be forced back into using MS teams and MS Planner since all our O365 users can comment. We would very much prefer to use Clickup though, so for Clickup to be an effective project management tool for larger organisations I suggest Clickup implements a Limited member license that if with read only access (this exists) and give them the ability to only comment on existing tasks - it would be ok if they can not change task in any other way (i.e. not update descriptions, create tasks, change status, etc. etc) Only read/review the tasks and attachments and comment on the task.

We now pay for clients and contractors within our wider organisation at the same rate as Members, and they are referred to as Internal Guests. This because ClickUp assumes anyone on the same domain must be an employee we’re trying to get a free license for. They are actually our clients who only need functionality that allows them to be assigned to a task and add comments. Please add a “Free” Guest access tier with reduced functionality that I can actually use without being charged.

I’m trying to configure a Number Custom Field that should be visible to some Guests (clients) but hidden from other Guests (freelancers). Both groups must remain Guests and must have access to the same tasks. What I expected: Use Custom Field permissions and Exceptions to allow visibility for the “clients” group, while preventing visibility for the “freelancers” group. What happens: If the Custom Field is public and “Visible to Guests and Limited Members” is enabled, then all Guests can see it. There is no way to exclude one Guest group only. If I set the Custom Field to Private, the “Visible to Guests and Limited Members” toggle gets disabled (expected), but then: Guests that were previously added in the permissions/exceptions disappear after making the field Private, or When the field is Private, I cannot add Guest users to Exceptions at all (they do not appear in the “Add exception” user picker). Only members/teams seem selectable. Goal: Keep tasks shared with both client Guests and freelancer Guests. Make a specific Custom Field visible only to client Guests, and not visible to freelancer Guests. Question: Is it expected that Guests cannot be added as Exceptions for Private Custom Fields? If yes, is there any supported way to achieve per-guest-group Custom Field visibility when everyone must remain a Guest and work on the same tasks?

It would be great if I can control exactly what a guess can see and do. I don't like that the guest view is slightly different than a member view. I want to be able to control what they see based on saved filters, select which columns are visible, select tasks, select views - I'd like control what they can edit on a task to task basis - and to have different visible permissions for multiple induvial guests. I would want to be able to just set up a guest profile and they can jump right into it, not having to worry about learning a software and getting their settings set up correctly.

Would love to have the option to deactivate guests as to remove them from our plan if we're no longer working them without deleting the account Seasonal contractors etc we can deactivate there account they can't login and doesn't work towards quote unless they are reactivated

I'd love to see a way to make a very easy way for each user/guest to mark their approval on a task. This would be particularly useful for reviewing designs with clients. While this can be done with custom statuses, that doesn't give the option for getting multiple people's approvals. I get the suggestion of assigning comments and asking for them to be resolved, but that's an obscure way to do this as opposed to a big, obvious, shiny "Approve" button that cant' be missed. This would be even better if there were multiple, or even customizable, options, such as: • Approved • Approved with Changes • Rejected (or Please Revised) • Finished Commenting Integrating this with the new Proofing feature would be great too, though that works on the attachment level, and what I'm suggesting would be on the task level. If this were implemented on each attachment to a task (and if there were multiple attachments) it would be great if the approval status were very obvious visually on the task view. • A

Please enable a feature to add same Organizational Domain Users as Guests.

Would like the ability to easily hide specific tasks in a list from guest.

We want to create dashboards for our clients, however, they are able to click into the task and see all comments, time spent, etc. It would be nice if there was an option to set a guest to not be able to click into or view a task.

It would be really nice if there was a way to send guest accounts to people in your same organization / email domain. We have an international organization and have small teams that use our workspace all over the world. They want to share their specific spaces, folders, lists, tasks, etc. with people in their part of the world. I realize that this can be accomplished with Limited Members and the permissions that are granted to the users, but from an admin point of view this is a nightmare. We limit the invites that we send out but can't dictate what gets shared permission wise for all of these spaces and locations; that has to be done by others and if they accidently (or on purpose) switch someone from View Only to Comment it takes up another license. This results in a lot of headaches and internal problems.