Feature Requests

I really hate that I always have plenty of Company Logos within my task attachements. Please stop that.

An Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.

Currently the email automation only allows you to send to pre-determined recipients. I would love to be able to change this to be a variable field that pulls date from an email address field.

From support ticket: Ability to 'Schedule Send' emails

I would like the ability to set a default email address in ClickUp. I have access to multiple email addresses in ClickUp and most of them, I only want to use for automations (eg, the form submitter gets a notification that we've received their submission via automation from a generic group email address). The problem is that I use ClickUp a lot to send emails through tasks and it almost always defaults to one of the generic group emails instead of my personal email. Often times, I don't notice this until I've already sent the email. Additionally, I wish there were a way to link signatures to the email address rather than just the person sending the email. I don't want my personal signature line showing up in a generic email address, but it defaults back there every time I have to set up an e-mail automation. Having these two features would be a huge help for using email. We love the feature overall and ability to keep all communication within the task!

Import contacts from email account. Autofilled when typing "To: " line.

The ability to interact with emails directly in ClickUp is fantastic, but not all team members should have access to the communication generated as comments. It would be great to have the option to hide certain fields, either in the comment generated when an email is sent, or through a panel that allows users to set privacy preferences when using emails. For example, it would be useful to enable or disable the following options: Option to include or exclude the email in the comment. Option to hide the recipient in the comment for internal privacy. Option to choose whether to accept new replies and add them as comments or not. Option to forward the reply to another location (either an email or a task). In my case, I use this feature with automations to notify my clients via email when specific actions take place. While ClickUp currently allows me to hide the email field, which is great, the issue arises when the email is included as a visible comment in the task once sent. This could be improved by providing more control over what’s displayed.

We'd like the email address that appears on form confirmations that are emailed to submitters to be a shared email address instead of a personal work email address. In the email integration area in settings, it asks me to log in to add a new email address, which would be the shared email address. The problem is there is no way to authenticate our shared email address since it's basically a shared email folder in Outlook. There is no way to log in to that email address from that email integration screen. We'd like the ability to have the "owner" of our workspace be the shared email address both for continuity purposes, in case the "owner," (me) leaves or is out of the office for an extended period, and also to avoid any questions about the submission coming to me, since my email address is listed as the reply to email address on the email confirmations. Having a shared email box allows multiple people to get eyes on any questions and maintains continuity/coverage if I am out of the office.

From support ticket: If you reply to an email in ClickUp (from say a client), the email isn’t threaded (on the client side), like you get in outlook. So the client doesn’t see the threaded email and be able to read and understand the full conversation. Without threaded email on the client side, it does not provide a good email experience. I feel it’s important.

I would like to suggest adding the following features to the ClickUp Email Integration to enhance its functionality and usability: Undo Feature This feature would allow users to quickly undo an email sent by mistake, similar to the "Undo Send" feature available in many email platforms. It could work with a short delay (e.g., 5–10 seconds) to provide a brief window to retract the email before it is delivered. This would be extremely useful in preventing errors and ensuring the accuracy of communication. Email Scheduling The ability to schedule emails for a specific date and time directly within ClickUp. This feature would help users strategically send emails at optimal times without manual intervention. It would also improve time management and allow for better planning of email-based tasks and communication.