Stop Saving Pictures from Email Signatures within Tasks as Attachments
under review
Claus Piechatzek
I really hate that I always have plenty of Company Logos within my task attachements. Please stop that.
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Paul Trusik
in other PM systems they usually devise a way to include invisible hashtag like #end in your company signature line to prevent attachments and other disclaimer template language from appearing. May there is something similar documented in ClickUP but just not finding it.
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Anna Colvile
add a vote to this: we're trying to use clickup more for emails, but with the amount of visual clutter in the task activity and the need for lots of scrolling that drowns out other important comments it's a massive barrier to being able to adopt this properly.
Sam Petrusma
Really hoping this one is solved soon, it's one of the primary objections that our team have when being asked to dive all-in on ClickUp. Some peoples' signatures are made up of 10+ images, and so in chains of emails through a project's lifetime we end up with 100s of images clogging up comments. It makes the amazing promise of in-context communications almost useless, because it's so difficult to find emails within these long chains and all the image attachments. A super simple solution would be to optionally move in-email images in emails to a separate tab, like you've got for Docs in the task view sidebar. It doesn't need to do complex logic to try to differentiate between signature images and real in-body images, we'd be more than happy with an all or nothing solution for now. This would also allow us to delete all images in bulk to keep ClickUp from getting clogged up.
I assume most businesses face this issue, and it legitimately prevents our team from getting the most out of CU. I get excited every time there is a ClickUpdate - I love new features, but when adoption is legitimately blocked due to existing features that haven't quite been ironed out it makes me start to hesitate on new features. I appreciate everything CU is doing, love the transparency of the update process and the rate of ongoing development - truly, but I would love these seemingly not-so-obscure use-cases to be tightened up so that we can really begin replacing our other software.
Adam Bowers
ADD OUR VOTE FOR THIS FEATURE!!
Not sure why this request originates back in 2020 as we only came on this issue with the move to 3.0. Most of my staff quickly opted out of 3.0 back to 2.0 because of this issue. It didn't happen with 2.0 for us so its specific to 3.0 as an issue. Now we've all been forced to embrace the CHAOS which is 3.0. Please fix.
This issue is absolutely ruining our experience with ClickUp. We've invested years in this platform and having to onboard a new product scares the crap out of me....and yes, that IS how big of an issue this is.
One task with 23 emails in thread has OVER 250 useless signature png attachments and duplicates of 'real' attachments. As we depend on identifying and marking up specific attachments in our files, this creates a huge time suck to filter through and has on several ocassions caused production issues from the wrong design proofs being commented on because there are soooooooo many duplicates.
For the love of God and all ClickUp holyness....this shouldn't still be "UNDER REVIEW" or question as to whether its something you will pursue fixing.
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Vincent Brès
Hi 👋
The issue of managing unrelated attachments is a common concern for those at work. It often results in wasted time as they struggle to locate the correct asset.
I noticed that this feature is currently under review. Do you have a projected release timeline? Or perhaps a beta version available for testing?
Thanks !
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Kevin McCuen
Voted: My suggested fix for this would be that no "attachments" are automatically pulled out and deposited. I think there should be a download button on anything CU identifies as a possible attachment. That way when the DL button is clicked by the user it puts it in the task attachments section.
Danielle Little
Bump - it is beyond time consuming to have to delete these files if we want to use the email functionality to send automated emails, which is a must for our team!
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Tia Amalia
i cannot stand how the app chooses to save all files from emails.
If it is not possible to separate the signature from the attached files, at lease offer us an option to stop automated file harvesting altogether !
i'd much rather have to personally add files to clickup then have my storage filled with unecessary images
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Brandon Wright
Clickup won't be an option for those wishing to integrate email if the attachments can't be controlled and filtered. Having 20 of the same email signature png files from a couple replies or a long thread buries the attachments that I'm actually trying to use clickup to harvest.
Not having a way to quickly delete them either or ensure they aren't captured is icing on the crap cake. It's both not an option to filter, and a horrible process to try and delete more than one or two.
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Meaghan Davenport
Just started using clickup and despise this about this platform. Could absolutely be the thing that makes me look elsewhere for a platform that does not do this. At a minimum, you can group click multiple attachements/irritating signature stuff, yet you cannot group delete? That is insane!
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