As others have said, this definitely need fixing as it's currently having a significant negative effect on the usability of the "comments" section within task threads.

One of my clients for example has 6 social icons (see below) in their signature, which loose their sizing when saved into clickup (and for some reason, are saved/show twice), so require a lot of extra scrolling. Sometimes the client's response will only actually be 1 line so easy to miss in all of the scrolling required.

100% please fix this, ClickUp. It's so annoying to have the same image from a signature over and over again, and makes it difficult to sort though all the saved repetitive images to find the file you need.

Supporting this feature request. This can make the use of the platform very difficult

Any update on this? Such a useful and powerful feature, however with such a burning bug.

The simple solution would be to only add attached files from the email, to the task. Nothing else.

Bonus: Still add the emailbody as a html attachment, so awesome to read the full email as you would in Outlook, within Clickup.

Please Devs, take this one home! :-)

huge downside is the constant saving of signatures and signature details while receiving emails within a task in Clickup.

If emails in tasks can be processed as rendered emails (html markup), then all these attachements can be saved somewhere else (non visible within the task so an easy method can be found in order to avoid constant duplication). This would allow an easy method of moving other (non signature related images) from the hidden store, to the actual attachement store.

showing emails in their markup (instead of plain text), would also improve the readability of mail chains.

Thx

I am a ClickUp partner consultant, every customer/client I work with asks me why ClickUp saves the images as attachments. It proves to be very frustrating for a lot of people who need to use the attachments of campaign/media briefs/site drawings ect.

This really needs sorting! There are hundreds of images now stored CU taking up space, making it so difficult to see actual project files! Something so small could improve the usability of the email functionality massively. I have told most of our team to stop using it whilst is sorted. We are having to copy emails and paste into CU which is time consuming, just to avoid all these extra images being added.

This could be fixed in such an easy manner:

Instead of reading out both files/images in attachment and included within the mail, simply change it to:

Problem solved...

This, Please.

The emailing capabilities have so much potential, and this is a huge downside for us.

I have to add my voice to this issue. As everyone has pointed out, attaching emails creates a complete mess due to all the png, etc files included. Please make this a priority and make the feature actually usable rather than making it impossible to find the actual email itself. Clilckup is supposed to make our lives easier, not create a mess.