Feature Requests

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Thread replies should surface chats in Chat list and show unread indicators (consistent visibility & notifications)
Currently, replies in threads (both in channels and direct messages) are only visible in the “Replies” section and do not consistently affect chat visibility or unread indicators in the main “Chat” list. This creates a fragmented and confusing experience when trying to follow ongoing conversations. Key issues: Chat ordering When I receive a reply in a thread within a channel, the channel does not move to the top of the Chat list. Chats are only surfaced when someone starts a new top-level message or sends a new DM. As a result, active discussions happening inside threads are easy to miss unless the user actively checks the Replies tab. Missing unread indicators for thread replies (channels & DMs) Replies added to existing threads do not trigger any unread indicator (badge/counter) on the corresponding channel or direct message in Chat list. The red dot appears only for new top-level messages, not for thread replies. This makes it unclear where new activity has occurred and causes important replies to be overlooked. Also, as a result, active discussions happening inside threads are easy to miss unless the user actively checks the Replies tab. Requested improvement: Thread replies should be treated as first-class chat activity: Channels and DMs should move to the top of the Chat list when a followed thread receives a new reply. Channels and DMs should display an unread indicator (badge/counter) when there is new activity inside a thread. Notification and visibility behavior for thread replies should be consistent across channels and direct messages. This would significantly improve conversation tracking, reduce missed replies, and make the Chat experience more intuitive, especially for teams that rely on threads for async communication.
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Chat
Change Tasks from Busy to Free IN Planner
Hi ClickUp Team, Our team relies heavily on the Planner for capacity management, and we frequently add tasks to our calendars to visualize workload. However, we’ve run into a significant issue: tasks added through the Planner automatically appear as “Busy” on our Outlook calendars, and there’s currently no way to change that status in ClickUp. We can manually do this in Outlook, but it's incredibly inefficient, defeating the purpose of the Planner tool. Because of this limitation, these tasks are blocking our availability in Calendly (our meeting booking system) and showing our team as completely unavailable—even when many of these tasks are low-priority and flexible. While some tasks should hold Busy time, the majority need to be marked as Free so client meetings can take precedence. Feature Request: Please add the ability to set the “Free/Busy” status for tasks created via the Planner IN ClickUp. Why this matters: Our calendars appear unavailable to clients and partners due to Planner tasks auto-blocking time. This creates scheduling conflicts in Calendly and Outlook. We cannot manually change the status in Planner because the field is grayed out. The Planner is designed for capacity planning, so the ability to distinguish between Busy and Free time is essential.**** We would greatly appreciate this enhancement—it would make Planner fully usable for teams that manage capacity and scheduling side-by-side. Thank you for considering this improvement!
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Calendar
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