Better time tracking and reporting
planned
Rena O'Brien
I've added this a couple of times, but as the team continues to use Clickup, there is a lot of items missing in tracking and forecasting.
I've tried all the widgets but ideally this is what I need: for any given month (and possibly other time frames):
- a list of projects containing how much time was logged on that project by assignee or resource
- a list of resources containing how much time they logged on each project they worked on
Log In
B
Bugra Oktay
Hello everyone - we are working on a number of time tracking and reporting updates. You'll start seeing improvements in February. I'll make posts here about all the big and small things we ship.
Javier Chirinos
The Time Reporting card should be able to group by a third level in the “Group by” option, so we can group by Space > List > User and have a more complete Time Reporting.
劉
劉哲瑋
Subject: Issue Report: Super Agent cannot retrieve Time Tracking descriptions
Hi ClickUp Team,
I am writing to report an issue with the internal Super Agent feature regarding data extraction.
The Issue:
The Super Agent is currently unable to read or extract the text contained within the "Description" field of a Time Entry (Track Time).
Context:
When I track time on a task and add a specific note/description to that time entry, I expect the Super Agent to be able to access that context. However, it seems to only access the main Task Description, completely ignoring the descriptions inside the Time Logs.
Why this matters:
We rely on these descriptions for detailed reporting and summaries. Without this access, the Agent's utility is significantly reduced for our workflow.
Could you please look into this or add it to your feature request list?
Thanks.
Olivier
Thanks for the feedback Bugra Oktay.
I wanted to flag what seems to be a significant limitation in ClickUp’s time tracking model. Because time is associated with the task rather than the individual assignee, dashboards can miscount tracked time when multiple users are assigned to the same task—effectively duplicating hours.
This creates issues for reporting, forecasting, and billing. Is this a known limitation, and are there plans to improve time tracking aggregation at the user level?
B
Bugra Oktay
Tip: if your users accidentally delete time tags, the way to prevent that is to go to settings > security & permissions and turn off "Delete items" permission for your guests, limited members, or members.
J
John Kiss
Bugra Oktay It would be great to have some more granual permissions. Same with preventing them from creating new tags.
Mark Verschuuren
Bugra Oktay is this new? because our users dont have delete rights and still are able to add or delete time tracking labels.
J
Jane Koh
Bugra Oktay when is this implemented? I had tried it on Monday with user who only have permission to delete if created, but this user still able to delete the time label tags created by others
Rachel Keen
Most critical need: ability to filter by WHEN time was tracked on dashboard cards (calculation cards, bar charts, pie graphs, etc.)
A
Aaron Butler
This isn't something I would really use as I am already using tags for other things.
B
Bugra Oktay
Hello everyone - we are working on introducing "grouping by tag" to time reporting cards.
Which one of the following methods would be more useful to you?
a. group by combination of tags
b. group by individual tag (=> duplicate listing of entries)
Shahen Halebian
Bugra Oktay You should have both. "Tag Contains" and "Tag is" grouping options
Kris LaGreca
Shahen Halebian Agreed. Personally, "group by individual tag" would fit our use case (summarizing hours spent per-client, for billing purposes)
Todd Cavanaugh
Bugra Oktay "B. group by individual tag (=> duplicate listing of entries)" is more important, but agree with Shahen that grouping by "Tag Contains" and "Tag is" would be valuable.
Hannah Zachry
Bugra Oktay Option B! But agreed that both would be nice.
Patrick Holz
Bugra Oktay I agree with the others - both options. I just hope you include the same options with Label fields - They can be shared across spaces and we have more control over them.
J
John Kiss
Bugra Oktay Option B
Pip Meecham
Bugra Oktay Having the option for both would be great. Also to have an option for a task to show in EVERY group that it is a part of including the indidivual tag.
Dave Montrose
Bugra Oktay honestly, neither – this is a bit of a mess, imho. If you're going to implement tags, please just list the time entires, and have a filter at the top if people want to filter by category. Viewing all of the categories, and every permutation of category groups at once is unnecessarily messy. I can see this is contrary to other opinions, but I can't think of one platform where this is a standard UX pattern, and neither option here is as helpful as you're intending, imo.
J
Jane Koh
Bugra Oktay it would be great if we can keep both options so that we can use depending on different use case. Also, it would be great if we can have time label tags to be used in other cards like bar chart, pie chart etc. Besides, can we also upgrade bar chart to be able to set a timeframe like timesheet/time reporting card whereby we can select for This month, Last month, Last year, Range etc when time tracked is selected in one of the axis. At this moment, we are not even able to show in bar chart the total hours assignee had tracked per month.
B
Bugra Oktay
Thank you for your input, everyone. We'll aim to provide both but start with option B for now.
Jamie Meyer
Bugra Oktay Both options A and B would be ideal. However, if I had to select one it would be option B. We have a lot of work that has multiple tags and crossover. In this option it would be helpful if the duplicate listings were highlighted or coloured differently in some way so that they maybe identified at a glance.
Tim Lohse
Bugra Oktay group by "date of time tracked" or "date range of time tracked" (as opposed to "date of any update to the ticket")
R
Rodolfo Paes de Farias
Bugra Oktay option B, but both are interesting.
Sarah Lovison
Bugra Oktay I would also love the ability to group by list too - our use case is tasks are assigned to a main client list and then billed or tracked from there on each task or subtask - rather than relying on tags it would be great to create a filter or view of the time tracking that was a round up spent per list if that makes sense
Olivier
Bugra Oktay : Option B is the more likely to fit most use cases.
Luděk
Bugra Oktay Group by individual tag is the main option for me, but sometimes the other will be helpful as well.
O
Olivier Loones
Bugra Oktay Why limit only to filtering by tag and nog by e.g. Space, Folder, List, Resource, ... In our case this would add much more value compared to only allowing to filter by tag.
Johnny Petersen
Bugra Oktay While it's always great to have more filtering (my vote is both), this still does not fix the issue of seeing all time entries on a project. need to be able to make monthly reports of hours spent on a project (multiple tasks), regardless of tags
Louise Lindgren
A setting so that only admin can see other users tracked time would also be very useful
Martin Widemann
Please show comments from time tracking in activity stream like other task comments. Small change, but huge improvement!
Katie Bani
Please create more visibility around manual time added vs via tracker Bugra Oktay. It’s only recently that I noticed the little pen that shows manual tracking. I want to be able to filter manual time added vs time tracked.
Allow blocking specific users from manual tracking.
Also, the workload view should have a way to show “time estimate excl. time spent/tracked” so we have more accurate workload estimates.
Allow for the Time Estimate field to be required.
Allow sending a notification to assignee to remember to track time If they change the status to In progress etc
Allow Clock In and Clock out.
Lastly, some sort of time efficiency calculation - who spends more or less time than time estimated. Add it on Teams reporting under Analytics
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