Feature Requests

Hello, ClickUp billing team. I identified that my Workspace is being charged for two active licenses on the bill for this month of October. However, I applied for and only need a license. I did not authorize the purchase or maintenance of a second paid license. I request an immediate review of the Workspace billing history and settings, with the adjustment of the subscription to just one license, in the amount of US$ 29 per billing period, as well as a full refund of the additional license. The overcharge is US$ 29, equivalent to approximately R$ 144.36, subject to the quotation and the charges applied to the original transaction. According to the Brazilian Consumer Protection Code, charging for unsolicited services is an abusive practice. I request the cancellation of the additional license and the formal confirmation of the chargeback, stating the amount and processing time. Data for identification: Account email: contatonovaesmachado@outlook.com Invoice: October 2026 I await confirmation. Regards, Carlos Alberto Novaes Machado

Hi ClickUp Team, I’d like to suggest two features that could save users a lot of time and frustration: a universal Undo button and version history for templates. Recently, I accidentally made a change to a template in ClickUp. After that, my name appeared as the Creator, and I wanted to restore the template to its previous version. However, I couldn't find a straightforward way to undo the change or revert to the original version. This experience highlighted a bigger usability issue: users should have a reliable way to recover from accidental changes without having to investigate workarounds or worry about losing the original configuration. Here’s what I’d love to see: Universal Undo: Reverse accidental actions, including edits, status changes, task movements, and bulk operations. Template Version History: View previous versions of a template, see what changed and who changed it, and restore an earlier version with one click. Clear Change Tracking: Distinguish between the original creator and users who subsequently modify a template, so ownership and editing history remain transparent. ClickUp is a powerful project management tool, but accidental changes shouldn't turn into recovery projects of their own. Sometimes, all we need is a simple Undo button to save us from a very complicated day! I hope you'll consider these improvements to make ClickUp safer, more intuitive, and more forgiving for everyday users. Best regards, A ClickUp Power user

The Template Center Audit Log currently only records "created" and "applied" events. Template deletions are not logged anywhere (not in the Template Center Audit Log, not in the Workspace Audit Logs). For governance, we need to know who deleted a template and when. This is especially important for shared workspace templates (e.g., Space templates used across teams) where an accidental or unauthorized deletion has no recovery path and no attribution trail.

I like the new feature of pinned templates in the little "Add Task" menu in the List views. Unfortunately, we very rarely use List view. We mostly work in Board views and Calendars. I would like to pin a few of the most useful task templates for each space to the "Add Task" function/menu and let Lists, no matter the view, inherit the setting from the space along with custom fields, statuses, etc. Having to pin the same templates manually to each list is not feasible in our case due to the large number of lists we use. Thanks!

Creating spaces from spaces templates from the API (Hubspot integration Trigger)

According to a reply from the support, to create a space template which could be used by most user in the company we'll have to : create a space template based on a space shared with all the users allowed to create spaces based on that template restrict the sharing of this new template to this same userlist to avoid any confusion as there's an error message if the user doesn't have access to the initial space once a space has been created based on the template, removing the sharing with some users having access to the template because they have nothing to do in that new space. This is really cumbersome, whereas using predefined templates is no problem at all.

I'm trying to create a Template List. In that list we would be able to create and save individual task template e.g create a 'QA Task' that will have unique custom fields and create a 'Employee Onboarding Task' that will have it's own unique fields. This would be far far easier way of managing, updating and reviewing all our nesessary task templates.