Feature Requests

I use AI agents to help with my ClickUp work. A meaningful review often involves finding tasks, reading their descriptions and comments, following related items, updating the relevant task and checking that the change was saved. A 100-call allowance can be exhausted quickly in that workflow. Support clarified that the 100-call limit applies to Free Forever Workspaces over a rolling 24-hour period and is shared across the workspace's connected MCP clients. I also understand that higher plans have larger allowances, and that Everything AI on existing plans and Max on new plans remove the daily MCP cap while per-minute API rate limits still apply. My request is to raise the baseline allowance substantially so that practical agent-assisted work is possible before reaching an upgrade boundary. Please also show workspace-wide usage, which connected clients are consuming it, and when capacity becomes available again under the rolling window. Clear warnings before the allowance is exhausted would help agents finish or pause a workflow cleanly. I would also welcome efficient batch operations and guidance on reducing unnecessary calls while still reading enough context and verifying changes.

On October 25, 2026, I identified on my bill a ClickUp charge for two active licenses, worth US$ 29 each. The service contracted by me was just a ClickUp license, worth US$ 29 per month. I didn't apply for it, I didn't authorize it, and I don't need a second license. On 25/10/2026, I contacted ClickUp through the official billing support channel, requesting a review of the charge, the cancellation of the additional license and the refund of the excess amount. The contact was made by email contatonovaesmachado@outlook.com . So far, I have not received a definitive response from the service provider. I request that the charge corresponding to the second license be contested, since the authorized contract was for only one license. The amount questioned is US$ 29, approximately R$ 144.36, subject to the quotation and the charges applied on the date of the transaction.

I would greatly prefer an AI-free plan, similar to how Microsoft offers an AI-free version of their Office subscription that is a little cheaper. I do not want or use the AI features and frankly find them off-putting (enough so that I am looking for alternative project-management systems).

Hi ClickUp Support, We’re reaching out because we need some clarification regarding our annual Unlimited Plan billing. The invoice T9011210330-100125 shows 6 seats at $84/year each, for a total of $504 USD. T9011210330-100125 However, as far as we understand, our workspace currently has only 3 actual users, and we also believe that not all of them are paid members. Based on the $84 annual rate, we were expecting a cost closer to $252/year for 3 seats, not $504. Could you please help us understand: Which 6 users/seats are being included in the billing? Why each of those users is considered a billable seat? Whether any guests, inactive users, or other user types may have been counted as paid seats. Whether the subscription can be adjusted to reflect only the users we actually need. Our annual renewal was also not completed because the credit card previously used belonged to a former team member and the payment was not authorized. Our ClickUp access is currently restricted as a result. We would like to continue using ClickUp, but the current amount is significantly higher than what we had expected and budgeted for. If possible, we would also appreciate discussing an adjustment or renewal option based on our actual number of users, so we can reactivate the account and continue with the service. Could you please provide a breakdown of the 6 billed seats and let us know what options are available to reduce or adjust the renewal amount? Thank you, Taiana Santos CHEFE Pet

We received an email on October 19, 2026 saying our workspace was upgraded to a new Business plan for free until October 11, 2027. After that date the price rises from $12 to $16 per user per month. We don’t need the added features (AI, Artifacts, Creator Studio, Artisan and the rest). A free upgrade now followed by a price increase for features we didn’t ask for is not something we want. Let existing customers keep their current Business plan and price, with no bundled additions. Offer the new features as optional add-ons or as a separate, higher-priced tier for the teams that want them. Our team moved from Wrike to ClickUp because of this exact pattern of adding features and then raising prices. We will move away from ClickUp if the increase goes ahead. Many users need reliable core project management and don’t want to pay for additions they didn’t choose.

List that shows all features usage and compare with the features' limit so we can manage our feature usage under limit easily

I would like to see a notification, pop up or email, that advises users as to when their billing cycle renews. In this instance, we added several people slowly over time but all accounts renewed on the date the earliest account was added and caused some difficulties with an unexpected expense.

I really wish that ClickUp could reconsider the guest licencing strategy, Compared to a number of competitor's options, the licencing for guests for small businesses or solopreneurs is extremely limiting and must put of prospective clients off. We still have lots of customers where inviting guests into our ClickUp infrastructure would be a must, whereas the limitations and costs of inviting and collaborating with all our clients would be prohibitive, even though the product otherwise fits the bill.

Currently, ClickUp AI Brain requires purchasing licenses for all users, even when only a small number of team members actively use AI features. For organizations with larger teams, this significantly increases costs and can make adoption difficult. We would like the ability to assign AI Brain licenses only to specific users who need and actively use the feature, similar to how many SaaS platforms handle add-on products. Benefits: Fair and usage-based pricing. Easier adoption for growing teams. Reduced costs for organizations where only managers, team leads, or specific departments use AI. Increased likelihood of AI Brain adoption across more workspaces. For example, in our organization, only 2–3 users regularly use AI features, while the remaining users do not need AI access. Paying for every user is not cost-effective and creates an unnecessary barrier to adoption. We would greatly appreciate the option to purchase and assign AI Brain licenses on a per-user basis instead of requiring the add-on for the entire workspace.

Under "People", users with Guest roles are free to view your workspace. But switching them to Admin, or other roles, does NOT indicate there's payment involved. Sure it's obvious to the common enterprise account managers, but not the small single users. Sure I read it once years ago when I was looking up this software. Sure it's there somewhere if I can just find the web page. But make it appear where it matters for the users that have already subscribed and are in the zone of exploring and figuring things out! I can easy switch a user between paid seats and non-paid seats without a care, no a warning, mention of seats or cost.. NOTHING. So I'd safely assume that it's part of the subscription I'm on! Make it more obvious goddamit. I just had to request a refund coz I got a billed without realising it. I don't even recall switching it coz I'm constantly playing around trying to make things work and exploring all the capabilities etc. Thank you.