Feature Requests

After my entire feedback text seems to have been deleted and not submitted, I will try again. (lots of bugs atp, even on this website?) I'm getting more frustrated by the minute; I am sorry for this. The last few updates have rather broken the ClickUp app than fix anything. Here is a list of things that mess with my workflow IMMENSELY. Unfortunately, we are a whole team, and everything is set up in ClickUp, so we cannot change platforms. – When scrolling through Boards, the text is "dancing" around, and there seem to be glitches where the same task is shown over and over again. It is very hard to keep track. – When uploading files, there is no progress bar anymore. Especially with large files, this leads to blindly uploading, not even knowing IF something is uploading and it takes too much time. – The Boards within folders all show images, no matter how many times I change them. The default is now set to images and keeps it that way. PLEASE have the default be the LESS visually overwhelming setting. Or at least give us the option to change the default and make it so it stays that way, even when coming back to the Folder. – Since yesterday, when I download a file, it is now just dumped into my Downloads folder; there is no pop-up window anymore asking me where to save it. Also, HUGE problem: as we're working with a lot of files, lots of different book projects, it is now taking up too much time. I'm on macOS and working with the App. All these problems have kept popping up since the last few updates. It seems every time there is an update, something else is broken or randomly functions completely differently. Why change a working system?? I'm sorry for my frustration, but I'm very annoyed :( As well as AI being shoved down our throats left and right, which is driving me nuts! I have already tried to refresh, redownload, update and change any settings in the App, and also talked to support multiple times – nothing is helping nor changing. Thank you and have a lovely day.

The goal of this initiative is to enhance ClickUp with core IT Service Management (ITSM) features that would allow enterprise IT teams to use ClickUp as a full-service operations platform — comparable to tools like Jira Service Management and ServiceNow. Currently, ClickUp is an excellent platform for task, project, and product management but lacks key ITSM functionalities required by enterprise IT departments. Implementing these capabilities would allow IT and operations teams to manage incidents, service requests, problems, changes, and assets directly in ClickUp without the need for external tools. Objectives: Enable ClickUp to serve as a centralized IT operations hub for enterprise environments. Provide functionality aligned with ITIL/ITSM standards. Improve integration, automation, and service delivery workflows for IT support and infrastructure teams. Key Areas of Development: Incident Management – Allow creation, categorization, prioritization, and tracking of incidents with SLAs and escalation rules. Service Request Management – Implement service catalogs and request fulfillment workflows. Problem Management – Add linking between incidents and root cause analysis tracking. Change Management – Include approval workflows, impact assessment, and change scheduling. Asset & Configuration Management (CMDB) – Support asset tracking and relationships between configuration items. Knowledge Base Integration – Provide internal knowledge sharing for agents and users. Portal / Ticket Submission Interface – Build a user-friendly front-end for submitting and tracking tickets. Automation & Reporting – Support SLA dashboards, automated routing, and performance metrics. Expected Outcome: ClickUp becomes a competitive alternative to Jira Service Management and ServiceNow for IT organizations. Increased adoption among enterprise IT teams. Reduced need for external ITSM tools and improved cross-departmental alignment within ClickUp.

I would like to see the use of Time Estimate on tasks created on the personal list so that users are better able to forecast their bandwidth including things outside of public organization projects

It would be great if the events/projects that are schedule on our google calendar would show up on our Clickup calendar view as the same color as they are in google calendar. We color code our projects in google calendar and in clickup (the same color).. It would be visually organized and more efficient for us if the color from google showed up in the clickup view as well.

I'd find it very useful if subtask remapping could carry through the whole dependency chain with the Remapping Dependencies ClickApp

Functionality to disable the brain AI pop-up. currently, the only way to turn this off is by completely turning off AI functionality. I just simply want this stupid pop-up to stop interrupting my typing. https://app.screencast.com/SfV5lDp9YMmMx

In order to generate or regenerate an API key, you must have a local password. For accounts that use SCIM for account creation, and do not allow sign in via anything but SSO, this presents a problem since users do not have, and can never use, a local password for auth. Users are forced to go through the "Forgot Password" path, set up a password, store it, and use it when managing their API key. This was recently found to be problematic for service accounts used by scripts, as they did not have mailboxes to be sent the "Forgot Password" link as well. Allowing users to manage their API key by confirming via their SSO method like Okta or Azure would eliminate that local password need.

when you duplicate or set a task to recur, data in custom relationship fields (such as Relationships ClickApp fields) is not copied to the new task.

Can we get Brain and Other AI agents to have voice mode input and output.

It would be an epic feature if we can enable auto translate for multinational / Multilanguage operating teams! Image we comment in our language, and ClickApp translates everything on preferred language for each user!