Feature Requests

Currently, replies in threads (both in channels and direct messages) are only visible in the “Replies” section and do not consistently affect chat visibility or unread indicators in the main “Chat” list. This creates a fragmented and confusing experience when trying to follow ongoing conversations. Key issues: Chat ordering When I receive a reply in a thread within a channel, the channel does not move to the top of the Chat list. Chats are only surfaced when someone starts a new top-level message or sends a new DM. As a result, active discussions happening inside threads are easy to miss unless the user actively checks the Replies tab. Missing unread indicators for thread replies (channels & DMs) Replies added to existing threads do not trigger any unread indicator (badge/counter) on the corresponding channel or direct message in Chat list. The red dot appears only for new top-level messages, not for thread replies. This makes it unclear where new activity has occurred and causes important replies to be overlooked. Also, as a result, active discussions happening inside threads are easy to miss unless the user actively checks the Replies tab. Requested improvement: Thread replies should be treated as first-class chat activity: Channels and DMs should move to the top of the Chat list when a followed thread receives a new reply. Channels and DMs should display an unread indicator (badge/counter) when there is new activity inside a thread. Notification and visibility behavior for thread replies should be consistent across channels and direct messages. This would significantly improve conversation tracking, reduce missed replies, and make the Chat experience more intuitive, especially for teams that rely on threads for async communication.

I'm still on the fence about the "everything" representation in the Home sidebar, and I'm glad that my manual Chat channel order is represented there, but forcing the dedicated Chat window to only sort in order of recent use seems bizarre to me. I depend on my manual sort order to quickly get where I need to go in Chat, I never use that "most recent" sort order. Even if you only offered Alphabetical as an alternative, it would be an improvement — at least then I could reliably find any channel where I expect it to be. But Manual/Custom order is my personal preference, I just want a consistent structure that groups things in the way that makes sense for me and my org.

It'd be great to have a read receipt or icon to let users know when a chat message has been read.

In order to convince my team to move from Slack to ClickUp Chat, it needs to be a little more intuitive and user-friendly. 3.0 was actually closer to this and I was beginning to migrate and get people on board, but then 4.0 happened and we had to stop everything and run back to Slack. My baseline needs for ClickUp Chat so that we can ditch Slack are: 1- You can leave the Home tab the way it is, but the ClickUp Chat tab needs to stand on its own and have its own notifications (red number icons on the Chat tab are crucial). 2- Once inside the Chat tab, all channels and DMs should be present, customizable, in their own sections, and have sorting options based on personal preference. 3- Maintain an 'Unread' view that you can leave open and when someone sends a ClickUp Chat message (DM or in a channel), it will appear, no matter what channel or DM it's coming from. This is more of an emphasis - I think this already exists. 4- Once a message is read, it should automatically clear out of the Unread area. And messages should only appear there if they are indeed unread. Right now, if I have the Unread filter on and click into a channel, when I come back to the Unread view, it has that channel displaying in the Unread area even though everything is read. 5- Option to send a reply to a message to the larger channel instead of only nesting it inside of the parent message. 6- Have replies show up as their own notification. 7- Ability to search ClickUp Chat messages only. 8- Somewhere within ClickUp Chat to view recent activity (least important). I think that's all. It has a lot of other really great features, but these basics are necessary for our team. Some of them may already exist, so please kindly point out if that's the case, but I don't see it unless I said so up top haha. Thank you!!

In Slack Huddles, when someone shares their screen others are able to "draw" on the screen being shared using the pen tool. This is extremely helpful for teams working remotely.

As our team grows and expands we find our selves categorizing folders and team lists a little differently but with chat tied to a particular folder, we're unable to really achieve the new task organizing structure we want without losing the chat thread our team has a lot of history with. I know we can create new chat threads but being able to simply disconnect old chat threads from a certain folder or list would be incredibly helpful to not loose data/continuity.

The scrollbars on th chat and comments are very narrow and do not widen when moused over. I find this primarily an issues when clicking on the link below a comment in the CHAT module to access an "unread" threaded - because the scrollbar is SOO narrow and unless you pause and make 100% sure the narrow scrollbar has highlighted before trying to scroll up or down ... missing the scrollbar CLOSES the comment thread - which also marks it as read. Having the scrollbar widen when moused over and/or NOT closing the comment thread automatically when you accidentally click outside if the side thread panel - would help to eliminate the constant dance of having to reopen the comment thread and now look through all the READ comments to find where you left off.

would be especially helpful when pasting screenshots with white space or even screenshots of clickup itself (e.g. for user instructions). A simple option switch "border" in the image context menu would suffice.

When a calendar is connected, send a 1 min chat reminder to join.

I miss the overview from the previous version where all chats were sorted alphabetically. Is there even a logic in v4? And please bring back the feature to pin channels :/ The v4 seems cool overall but feels like a downgrade to the chat and makes me consider switching back to slack...