Make it faster
completed
Andrei Pascu
ClickUp is slow. When you get good at it, the speed of the app limits your workflow and that's very frustrating.
Here's an example:
When I estimante times for tasks, I click on the estimate button and write something like "5m". After like half a second, I can press "enter" and that sets the estimate. The problem is that little, pesky half a second delay that I have to wait for every single task. The problem is that if I don't, the time estimate will be set to 5 hours even if I wrote "5m".
There are many little things like that (like the cmd+k command) that are annoyingly slow. Sometimes it is faster to navigate manually to a specific task than having to wait for the results to pop up.
They aren't a big issue, they just get frustrating when you really get into the workflow and you're going super fast, but clickup can't keep up.
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Angela Blake
Our team was instructed by our CEO to load the desktop app to our systems a week ago and within a day we received multiple concerns raised around team members systems freezing, lagging far more than usual (as opposed to when just working from the ClickUp browser-based app, which already lags anyway, (especially from around 4pm SAST), and outright crashing. I experienced this in a particularly frustrating way where I was using external browser-based apps alongside ClickUp, that I've used in the past and not had any issues with, which now played up badly. My entire screen froze, and I had to restart my system several times. It took me 3 x times longer to complete my work than what it normally would. I checked the internet speed and there was nothing wrong with the speed. Further to this, as my role is heavily an internal operational one where I am responsible for building out the workflows within ClickUp for our company, I have to work with several ClickUp views open at any one time and can only do this in the browser-based app. This has also become more sluggish than what I usually experience, and this is with the desktop app closed on my system. I can't use the desktop app as it causes havoc with my equipment. We have instructed our team to remove the ClickUp desktop app from their systems entirely. This is a fundamental flaw with the 4.0 roll-out as ClickUp is a productivity tool, yet is not providing it's core function at this present time, aka helping us be more productive. Please advise how this is being escalated and what the plans are to fix this?
Remo
What's the update on this? I have blazing fast internet and maxed out specs for my desktop work/gaming pc. but it still loads too slow for an account that is just 2 months old (not much projects or tasks there yet). Slow load speeds are so dragging....please fix soon and provide as updates. Or we will be forced to switch to another PM tool provider
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Rembau Times
Very slow took over 40 seconds for me to log in :(
Martin Weinberg
Still slow. Same issue as the other commenters here.
Hayleigh Radeck
My team have also been having issues with slowness for a good couple of weeks now. Really hope to see this get improved soon.
I
Ilya Ford-Ruckle
Comically slow to use. Feel like I'm using dial up again. Minutes to load a dashboard, more than 30s to change status on a single task. I will be pushing our Exec to abandon ClickUp if it doesn't improve.
Sarah Zawadzki
This is by no means complete. I just checked with 3 other members of my team and they all agreed with me that they cannot take any actions anymore without it taking between 30s to 2m for a task to change a status or a due date. That's absurd for a productivity tool? Did not used to be like this. Happens on every computer on different networks, team working remotely all on different wifi networks etc. This is becoming a MAJOR issue...
chienvh - CTO
Yes please make it faster and lighter @@
Austin Hodges
Luci N.
marked this post as
completed
Hey everyone, thank you for your feedback on this post. With the launch of ClickUp 3.0 we've seen strong improvement in performance. Overall app performance has increased by 2x, tasks and List views by 3x, and search is 5x faster!
We've also launched RapidViews DB, an innovative new database technology that loads that largest and most complex views almost instantly. Views that previously took 30 seconds now take around 1 second to load!
Having focused on performance and speed improvements in 3.0 we'll be closing this post. We understand, though, that each ClickUp Workspace is unique so if you are still experiencing slow speeds in your Workspace, please reach out directly to our team here so we can investigate with you.
Helen Gamage
Luci N. we did not see it before 3.0 - but we are finding it very slow to the point where we are almost considering a no go on the project - our schedules are large and it isn't coping well to be honest. I have asked my colleague to reach out to the team as per your advise.
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