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Web app performance and speed issues
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Waleed Elaghil
Hey ClickUppers!
We've a major speed update for Task view. Previously, some tasks took a long time to open. Now, we've updated the way we manage tasks that have a lot of data. This means that your tasks will load quicker!
More speed improvements are coming your way very soon—including task activity optimizations!
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Zeb
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Hey ClickUppers!
While we've still got a long way to go, we're confident that our recent releases have improved speed and responsiveness in nearly every metric.
We've measured not only quantitative data but also qualitative, and know that our Speed Team is headed in the right direction.
Our speed team is 100% dedicated to optimizing and improving speed in ClickUp and ALWAYS will be. We will not change their priority or focus, indefinitely.
The team is on 2 week sprints, so every 2 weeks you can expect speed improvements.
For this reason, we're closing this task and splitting it into two groups:
Frontend speed improvements: https://clickup.canny.io/feature-requests/p/frontend-speed-improvements
Backend speed improvements & general uptime/reliability: https://clickup.canny.io/feature-requests/p/backend-speed-improvements-reliability
Thanks so much for everyone that stuck with us while we implemented our speed and reliability initiatives, we'll never stop improving 💜
Waleed Elaghil
Hey ClickUppers!
We've a major speed update for Task view. Previously, some tasks took a long time to open. Now, we've updated the way we manage tasks that have a lot of data. This means that your tasks will load quicker!
More speed improvements are coming your way very soon—including task activity optimizations!
J
Jirm Marck
Waleed Elaghil: Would it be possible to retain the loaded tickets in the background when opening a task? It would make opening and closing tasks a lot snappier. Constant reloading of things is my biggest gripe with the clickup experience right now.
Amyn Nasser
Waleed Elaghil: 👍👏🏽😘❤️ about time
Waleed Elaghil
Hey Jirm Marck! We're definitely working to further enhance performance 🙂
Conrad A. Villa
Waleed Elaghil: I've been unable to export my Everything View to Excel for a couple of weeks now. It just hangs. Is this a known issue?
Waleed Elaghil
Hey Conrad A. Villa! Yes this is a known issue and our technical team are on it!
Guy Mannerings
The latest update bringing speed improvements to opening tasks is soooooooooooooo much better! Awesome work!
Zeb
Guy Mannerings: 💜
Jack Brannen
Zeb Continue to be impressed by how much snappier it is. Great work.
Zeb
Jack Brannen: 💜
Ash
Zeb Thanks for all your work on this! It's subtle, but I was flying through my tasks this morning and really noticed how much weight has been lifted. Amazing what a difference it makes.
Jack Brannen
Definitely much faster for me.
Marcus D
Gotta say it definitely seems faster, nice job for that Clickup team
Bex
For me it does seem a little faster. Sidebar seems smoother. I never had issues with loading that were too severe, but I think that's probably because it's just me, I use uBlock Origin so several scripts are being blocked, and I'm based in the US.
D
Dominic James-Moore
Guys, I have to say - performance has absolutely skyrocketed. It's like 10x faster for me. Was on the verge of switching to a new platform but this is transformational. PLEASE PLEASE PLEASE don't degrade it again through feature bloat, your performance engineering team should have ultimate veto on any new releases :)
Adrian Alexa
It seems that since the last update the speed has actually gotten worse. My task list now takes 1-2 minutes to load as opposed to 2-3 seconds before the update.
Indigo Locomotive
Adrian Alexa: yeah its crazy, i cant do anything inside. and now automations broken too... crazy crazy crazy. Zeb
Waleed Elaghil
Hey Indigo Locomotive & Adrian Alexa! Thank you for sharing your feedback. Have you tried hard refreshng your browser or clearing the cache? I've been testing some accounts and everything seems fast and working from my side.
Please let me know if you're still facing issues, thanks!
Adrian Alexa
Waleed Elaghil: I am using the desktop app but it's slow on the web browser as well so I've cleared the cache and also reinstalled the app and deleted the content in %appdata%. Still way slower than before. I'm using the Simple layout. Also getting "Internal Server Error code: PAGE_003" in the bottom left periodically.
Indigo Locomotive
i love the cache question over and over... thanks. also desktop app here - same things done as adrian. and now help...
Waleed Elaghil
Indigo Locomotive & Adrian Alexa: Could you please shoot us an email at bugs@clickup.com so we can better reproduce, investigate and make sure we get this issue sorted out for you, thanks!
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