Support True @Mentions in Chat Message API (Tagged Users + Notifications)
planned
Dawid Kotrys
The Chat Message API does not currently support true @mentions that populate the tagged_users array or trigger notifications.
Markdown like @Name is visual-only and doesn’t register as a real mention.
Requesting support for:
• tagged_users metadata population
• Notification triggering
• UI-consistent display (highlight + profile link)
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Brendan W
marked this post as
planned
Maximilian Kimmel
We are having dozens of use cases, where we need this! Would e.g. be the killer argument to get rid of Slack.
Jason Joseph
Maximilian Kimmel many teams will still stick with Slack because the ability to generate a transcript from a shared audio/video clip is a core, free feature of Slack's Clips, not restricted to higher tiers. (On ClickUp if you aren't paying for A.I. access your voice clips are neutered.
Maximilian Kimmel
Jason Joseph This can well be. I was mostly referring to our own use cases. As we do build ML- and AI imnplementations since nearly 10 years already, we have an internal AI running, which is also a Clickup user (currently also still Slack, but with their restrictions, we are planning to move away from it soon). Therefore any AI-related things are easily doable for us - only thing, that is still unhandy, is that the AI cannot mention someone directly (comment endpoint works, but that is a rather ugly workaround).
Jason Joseph
Maximilian Kimmel cheers to your own AI.
Jeff Richmond
We need this and the ability to include emoji in the message markdown.