Jump to message in main feed of Channel (and make jump to date work)
building now
Garrett Moore
As far as I can see, there is no way to actually jump to a message in the original thread you find in search. All you can do is reply to it. It's often that you need to go back to the original conversation from a message you remember and in click you literally have to manually scroll back all the way to that conversation, which sometimes can be months.
(And the "jump to last month" button doesn't ever work to make this quicker")
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Brendan W
marked this post as
building now
Excited to share that we are actively working on this!
We have some technical complications to work through regarding scrolling, message seeking, and long Channels with massive amounts of messages/data, but we are hopeful to get this out to you as soon as possible!
Brendan W
Merged in a post:
Jump to option customization in chat
Rakesh Rathore
Previously, while using Slack, we benefited from the "Jump to" option that allowed us to quickly navigate to messages from a specific date. Currently, ClickUp does not offer this functionality. Introducing a similar feature in ClickUp would greatly enhance the collaboration experience.
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Brendan W
Merged in a post:
Take me right to the message in the Channel and don't open thread view when clicking on a URL, notification, or Channel searching
Cece Schweitzer
Every time I click a notification or comment URL in Chat, I get taken to the thread view. I understand that clicking it and opening the thread could be useful for replying, but it disrupts the flow of messaging if I have to click out of the thread to continue the conversation in the Channel and not reply in the thread.
Brendan W
Merged in a post:
AI Command Bar search: open exact Chat message location (deep link/permalink)
Ryan De Young
You’re searching Chat messages via AI Command Bar and results only open the Channel, not the exact message.
Desired behavior: clicking a result should jump to the exact message (or at least open the thread with the specific message highlighted), with a stable URL you can share.
Brendan W
Thanks for the feedback Ryan De Young! I'm going to merge your feature request into one we already have for this improvement!
Brendan W
Merged in a post:
Chat Search Results Should Bring You to That Exact Chat / Date
Eric Hauser
Currently, as far as I can tell, when a user performs a search either in a Chat channel or globally in CU, and the search result is in a Chat, clicking on that result only brings the user to that Chat channel and to the most recent message (which could be 5 min ago) - not to the actual result in the Chat string. So for example, if I chatted with John about project 1234 six months ago, and I find a result for "1234" in Search, clicking that result only takes me to my John DM chat channel - not to the mention of 1234 six months ago. The user then has to scroll back in time to find the full context. Please - just make the search result take the user to
what they searched for
!Brendan W
marked this post as
building now
Excited to share that we are actively working on this!
We have some technical complications to work through regarding scrolling, message seeking, and long Channels with massive amounts of messages/data, but we are hopeful to get this out to you as soon as possible!
B
Bryan Bigari
Developers - I know you are working hard on it - but the lack of this feature means you really don't have a working chat function. From playing with the API, I think I understand why it's so hard to fix - it looks like you guys had to wedge chat into something that wasn't built for it. I also understand that the dev team does not usually drive business decisions...
But putting my consumer hat on - when I am getting internal advertisements now when i log in to "upgrade" to ClickUp AI features - and the basic functionality of what I already pay for really doesn't work - and enough resources evidently aren't being directed at it to make this essential component of chat work - it's leaving a bad taste in my mouth.
Is there any timeline? The reputational damage I'm taking having recommended this platform to clients who are now riding me about "this joke of a chat product" (not my words) is just not worth it if there's really no timeline for delivery.
You are going to lose clients over this.
Brendan W
Hey Bryan Bigari. I appreciate the feedback and you taking the time to share here on Canny!
I just posted an update to everyone, but we are actively working on this. No timeline to share yet due to some technical complications, but hopefully very soon. Thanks!
Kevin Bui
Bryan Bigari Thank you for succinctly putting this into words. It's frustrating that such a basic issue isn't being properly addressed.
Usman Latif
Leaving a comment here to make sure it stays active. Please add this feature! Really need this.
Brendan W
Usman Latif: We're working on it!
Brendan W
Merged in a post:
Search feature in chat showing the full conversation, not just one message
Adriana Medrano
When using the search bar in the chat and choosing a message, it only opens that one message. I would like for it to take me to the back to the full conversation at the point where that message was sent like Slack does.
Brendan W
Merged in a post:
Links to Specific Messages in Chat view!
Ray Aguirre
It would be great if we could link a specific message (permalink) with a Chat view!
The same way you can link a specific comment within a task!
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