Fix Latency & Lag w/ Chat on Mac App
Eric Dunn
The chat is incredibly slow in the Mac app. You will be typing, see a desktop notification that the person has replied, but its still not showing in the chat. You have to click out then click back in to see the message they have sent. We simply cannot move to Clickup chat with this level of latency.
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Brendan W
Hey Eric Dunn! Have you written into support to get help looking into this issue? Posting on our Canny feedback boards is usually not the best way to take care of these types of issues!
Eric Dunn
Brendan W No but its happening with all our users so its not really a support problem but an issue in general with Chat and the app. Hopefully you can team can escalate now.
Brendan W
Eric Dunn I'm happy to work with you on this problem, but lets take it off Canny! Email help@clickup.com and cc me to the email (brendan@clickup.com)on