Create Chat Permission Settings That Are Set By The Administrator
Garrett Ahlberg
Clickup Chat is a great feature for sure but it needs more permission settings so it can be customized for each organization. Below are the proposed permission settings that a user with administrative access should be able to set for individual seats on the platform.
I believe every organization could benefit from:
- Be able to select which seats get access to the chat function and which seats do not.
- For those with chat function access, be able to select who they can direct message. Ideally you could set these rules at the teams level or individual level. Example: someone in the customer support team shouldn't be able to message someone in the finance team as the two roles don't really interact at all and communication between both parties is not necessary unless it's the departmental leader (in which case you could just add the departmental leaders to their own teams and thus allow each leader to communicate with each other via DM)
- For those with chat function access, be able to select who can create new chat channels.
Thank you for considering this feature request! 🙏
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Brendan W
Merged in a post:
Channel roles and granular permissions (Channel Admin/Moderator)
Mostafa Shabanpour
In Channels with many members, everyone who has access can often modify Channel settings and shared Channel resources, for example:
Rename the Channel
Change the Channel description/topic
Add/remove Channel cards (bookmarks/notes/resources)
This creates governance issues for large Channels and makes it easy to accidentally break the Channel’s structure, remove key references, or cause confusion.
Requested capability:
Introduce Channel-level roles and permissions, similar to common team chat tools.
Minimum roles:
Channel Admin (full control)
Channel Moderator (limited management)
Channel Member (standard participation)
Optional: Read-only member (can view but cannot post or cannot edit Channel resources)
Suggested granular permissions (examples to implement):
Manage Channel settings
Rename Channel
Edit description/topic
Change privacy (if applicable)
Manage Channel membership
Add/remove members
Invite guests (where allowed)
Manage Channel cards/resources
Add cards
Edit cards (bookmarks/notes)
Remove cards
Message permissions
Post messages
Create posts/announcements
Pin/unpin items (if supported)
Default permission model:
By default, only Channel Admin/Moderator can edit Channel settings and cards.
Members can post messages but cannot change structural items.
Brendan W
Mostafa Shabanpour Thanks for the feedback!
For location-based Channels today, you can change the user's permission on the Space/Folder/List, and this will restrict their permission level on the Channel automatically. We'll soon be adding the ability to customize their Channel permissions, so stay tuned! It won't be roles, but the four permission levels other ClickUp objects have!
For locationless Channels, the same thing! We'll be introducing the ability to change a user's permission levels very soon.
There's another feature request for this though, so I'll merge yours into it!
Brendan W
Merged in a post:
Add admin controls to disable/hide Channels + Direct Messages
Matthew Pavkov
Problem:
ClickUp 4.0 introduces Channels and Direct Messages as prominent, always-visible UI elements, but there are missing controls that admins need:
- No way to delete a channel (at least not that I can find)
- No way to disable Channels at the workspace level
- No way to hide Channels from key UI areas (e.g., action bar / views area, Home navigation)
- Same issue for Direct Messages: no ability to hide it from Home, or disable it entirely
Why this matters:
Many teams already have a company-approved messaging platform (Slack, Teams, etc.). Without admin controls, Channels/DMs become:
- A forced second source of truth for communication
- A compliance / policy issue (teams can't enforce "use the approved chat tool")
- UI clutter for teams who will never adopt ClickUp chat/channels/DMs
Requested solutions:
- Workspace setting: Disable Channels (on/off)
- Workspace setting: Disable Direct Messages (on/off)
- Per-user preference: Hide Channels and/or DMs from Home + navigation (even if workspace-enabled)
- Channel lifecycle controls: Allow delete (or at least archive + purge with admin permissions)
- Permissions: Ability to restrict who can create Channels (admins only, or specific roles)
D
David Payne
Please fix. This is a problem with multiple forms of direct messaging apps within our teams.
E
Ethan Koester
Found this while trying to figure out how to disable channels. We use discord. We're not adding a second source of truth for our whole company located on a platform that only 1/3 of the company interacts with. Let me disable this junk.