Chat Channel email address (send message via email)
in progress
Rick Mirsky
Every chat channel should have an email address for forwarding emails to it automatically. One of my use cases on Slack is an OTP channel which receives forwarded emails with OTP codes. Need to have a way to replicate this in ClickUp Chat.
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Katie Boudreau
great to see this is in progress
Brendan W
in progress
We're back to working on this! Stay tuned for more updates
Pranav Bhatia
Brendan W Awesome to see this. Also, for the incoming email into the chat, is it possible for the email to be presented in chat box with similar formatting that the original email had. When using zapier and other tools, I felt the email message formatting went for a toss.
Brendan W
Hey guys! Do tools like Zapier not suit your use case?
Joshua Frost
Brendan W We REALLY don’t like using Zapier. It feels clunky, unreliable, and overly complex for something that should be simple. There’s lag, limited access to ClickUp chat data, and too many moving parts that can break or misfire.
A native ClickUp feature would be far more efficient, secure, and easier to manage. We’d much prefer an in-platform solution that just works without the need for extra tools or maintenance.
Matt Atherton
Brendan W - How would you propose using Zapier to get an email message into a specific chat channel in ClickUp?
Rick Mirsky
Brendan W - I second the sentiments of Joshua Frost. Zapier, Make, and the like create extra noise and "clunk". It's just another thing to break. It's like putting a glass vase in front of a window to protect it from breaking. An internal integration, or in this case a feature, creates seamlessness that things like Slack and GChat have.
We aren't all going to use it just because its a clickup feature if it doesn't accomplish what we need. Building out features is great but the biggest failing of Clickup as an ideology I believe is the belief that "they will use it because it's built in! Everyone loves a built in! It doesn't matter if its perfect it just needs to be built in!".
Brendan W
under review
Pranav Bhatia
Brendan W Its really sad to see this being deprioritised, this is a must have.
Brendan W
Pranav Bhatia: Hey Pranav! We're trying to figure out when we can revisit, hopefully very soon!
Pranav Bhatia
Brendan W Thanks :)
Alex
Certainly required.
Rick Mirsky
Is there an ETA for completion? Google Chats has added a ton of features recently and I would like to determine if its worth switching again.
Brendan W
Rick Mirsky: Not yet, we had to deprioritize this unfortunately but will keep everyone updated when we start on this again!
Brendan W
in progress
Rick Mirsky
OP here - just want to say that since this was never added we ended up switching to Google Chat which DOES have this feature. I don't see myself switching to ClickUp chat instead so I think that's a net loss for clickup.
Nils Kaltschmidt
Please add this Feature!
N
Nikita
Please add this feature
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