This issue occurs because the new ClickUp mobile app does not hand off Google Drive, Docs, or Sheets attachments to the native Google Drive app, so instead of opening the file it shows “This file cannot be previewed”; the practical workaround until the planned feature is released is to open the attachment in an external browser or the Drive app manually (or ensure you’re logged into the correct Google account on your device), while admins can also encourage using shared links set to open in Drive by default—similar to how a regular web link like https://deckbuilderashevillenc.com/services/concrete-contractor/ opens directly in a browser—so attachments behave more consistently across mobile devices.

I agree that having Google Drive, Docs, and Sheets attachments in tasks open directly in their respective Google apps on mobile would greatly improve workflow efficiency, just like the old app allowed. This seamless integration would let users upload, edit, and manage files instantly without being limited by the "This file cannot be previewed" screen, ensuring smoother task management. A similar approach can be seen in platforms like Scarlet iOS https://usescarlet.app/, which provides direct and optimized access to its resources, enhancing user experience through intuitive navigation and instant accessibility.

Also we cannot add docs from cloud services on iOS

Any updates on this loss of functionality? We rely on this feature on a daily / moment to moment basis in our company. When they changed everyone to 3.0 in the last couple of weeks, the ability for Google Drive links to open up the Google Drive app on mobile devices stopped working altogether.

Very annoying, this must be fixed soon.

To access files from Google Drive related to a task, you can open the Google Drive app on your mobile device, navigate to the appropriate folder, and find the file associated with the task. https://www.tellpopeyes.biz/