Our team manages complex, cross-functional marketing and development work at an enterprise scale. To better forecast, assign, and manage workload across job roles, not just individual resources, we need additional flexibility and depth in ClickUp’s workload and resource management features. Below are the specific asks:

Job Role Assignment at the User Level

Use Case: I need to assign users a job role (e.g., Art Director, Copywriter, Developer) to forecast and balance resource needs by skill set, without requiring them to be part of a team.

Ask: Enable job role assignment at the user level, independent of team structure.

Subtask Effort Roll-Up to Task in Workload View

Use Case: When viewing resource capacity, I need to see total effort at the task level, including subtask effort, without assigning the user to both the task and its subtasks.

Ask: Allow effort from subtasks to roll up into parent tasks in workload view, with drill-down capability.

Out-of-Office (OOTO) Scheduling and Holiday Management

Use Case: Users need to schedule time off or holidays so project leads can see availability, avoid conflicts, and auto-adjust schedules.

Ask: Native OOTO and holiday scheduling at the user and space level, with optional alerts for impacted projects.

Default: No Weekend Scheduling

Use Case: As an enterprise organization, we do not schedule work on weekends.

Ask: Set “no weekend scheduling” as the default setting, with the ability to override only when explicitly needed.

Estimated Cost Forecasting by User Cost (not Bill) Rate

Use Case: I need to forecast project cost using estimated effort multiplied by bill rate, not actual time tracked.

Ask: Allow cost rate configuration at the user level for project cost forecasting.

Future Time Holds / Placeholder Blocks

Use Case: I want to reserve team time for upcoming work before the project is officially entered into ClickUp.

Ask: Create functionality to block time on the schedule as a “hold” for future, unscheduled projects.

Adjustable Backlog Views by Role and Task Type

Use Case: I need to sort and filter the backlog by list, task, subtask, and job role to better assign work based on resource availability.

Ask: Expand backlog view options to support filtering and sorting by role, hierarchy level, and availability.

Okay - so I use ClickUp for large scale projects and numerous team members.

When I want to view workload across the project - its incredibly slow to load and regularly crashes.

This is painful.

Please optimise the performance!!

A great feature would be to disable task previews when you hover over tasks on the board. If you have dozens of tasks, it makes it brutal to use since popups don't stop appearing. I attached an example of the pop-up.

Let us integrate the Google Calendar in Workload!!!

Please add priority, custom fields and time tracked to the tasks

I need a way to see public holidays in workload view 😫 I use workload for scheduling and keep getting caught out by public holidays!

Also it feels super unreasonable that custom days (not min-fri) is limited to the most premium plan - it’s a pretty basic feature need

=== Workload pulse check ===

Hello fellow click-uppers, we are bringing back the 2 weeks period, next week. I would also like to ask anyone who experienced difficulties were those things addressed by us? We did fix a bunch of things but I don't want to miss anything. Thanks!

Workload only being on Start Dates and Due Dates is a pain point. It needs to understand Custom Dates, as well as Sprint Dates.

Workload doesn't understand Sprints. It should be able to calculate the total time an assigne has tasks assigned to them across a Sprint, regardless of the Due Date.

E.g., Setting the scale to 1 week, when you have a 1 week sprint, it should understand that the Workload calculation should be based on that Sprint and not the due Dates.

I really don't like the progress bar in the new Workload view, SS attached. It overwhelms the screen and doesn't contribute to the UX. Can you please make it an optional feature, not default, something the user can put on or off. Thank you for consideration.

Workload view is great for forecasting, but really poor for a 'realtime' understanding of current progress. When is 'time tracked' being added? Ideally as a graphical bar showing progress i.e time tracked as a proportion of the time estimate. This is critical for any service industry / project manager in construction etc. When resource planning in workload view there is currently no way of knowing how many hours of an estimate has actually been carried out. therefor there is no way of knowing whether they need more work/ tasks added.