Working time recording / presence tracking (separate from billable time tracking)
Julian Pustkuchen
ClickUp’s time tracking is optimized for billing, but many jurisdictions require documenting daily presence independently of project work. A dedicated presence tracking module would meet compliance needs without mixing legal records with financial data.
Add a dedicated presence tracking feature, distinctly separated from billable time tracking, with minimal data capture, explicit notice/consent, role-based access, retention controls, and compliance-ready reporting. This will position ClickUp as a trustworthy, audit‑ready platform for teams operating under German, EU, and other global regulations.
## Regulatory context across countries
- Germany:Presence and working-time records intersect with GDPR and the Federal Data Protection Act (BDSG). Monitoring must be transparent, proportionate, and limited to what’s legally necessary; processing personal data requires lawful basis and strict purpose limitation.
- European Union (EU):Employee monitoring is permitted only within GDPR’s principles (lawfulness, transparency, data minimization, purpose limitation), with heightened scrutiny for surveillance-like tools. Separate, minimally intrusive presence logs align better with GDPR compliance than broad productivity tracking.
- United Kingdom:Similar to EU-style requirements post‑GDPR, with emphasis on impact assessments, notification, and proportionality in monitoring practices.
- United States:Laws vary by state, but employers generally must notify employees about monitoring; overbroad surveillance risks litigation and reputational harm. Clear policies and limited-scope tracking are recommended.
- Canada:Privacy statutes (e.g., PIPEDA provincially) emphasize consent, transparency, and data minimization; employers should document legitimate interests and limit retention.
- Australia & Mexico:Monitoring is lawful with clear notice and purpose limits; best practice favors explicit policies, opt‑in where applicable, and narrow data collection for compliance rather than productivity surveillance.
- Global guidance:Cross‑country reviews highlight consent/notice, retention limits, and scope control as common requirements; improper monitoring brings penalties and employee distrust, reinforcing the need to separate presence from billable tracking.
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## Best practices for compliant presence tracking
- Data minimization:Record only start time, end time, and legally required breaks; avoid activity-level or device-level monitoring.
> Aligns with GDPR principles and reduces legal exposure.
- Clear notice and consent:Provide written policy, obtain acknowledgment, and ensure employees can access their records.
> Addresses transparency and trust requirements across jurisdictions.
- Separate systems and reports:Keep presence logs distinct from billable/project time to respect purpose limitation and simplify audits.
> Minimizes scope creep and eases compliance reviews.
- Retention limits:Store presence data only for the statutory period, then securely delete.
> Common mandate in privacy regimes to reduce risk.
- Works council engagement (DE/EU):Involve employee representatives when introducing monitoring-related tools.
> Supports co‑determination expectations and legal harmony.
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## Proposed feature scope
- Presence clock-in/out:One-click start/end plus break entry, independent of tasks.
- Policy and consent prompts:Configurable notices, acknowledgment tracking, and per‑workspace settings.
- Role-based visibility:Employees see and verify their entries; HR/Admin access for audits only.
- Dedicated reports and exports:Presence summaries by date/employee, separate from billing; exportable CSV/PDF for audits.
- Retention controls:Workspace-level retention periods and automated deletion.
- Regional compliance presets:Templates reflecting EU/DE, UK, US, CA, AU, MX requirements.
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## Why ClickUp should implement this
- Compliance differentiation:A presence module aligned with GDPR/BDSG and international norms reduces legal risk and makes ClickUp viable for regulated teams.
- Trust and adoption:Transparent, minimal tracking builds employee confidence and eases works council approvals, accelerating enterprise adoption.
- Operational clarity:Clean separation of compliance presence from billable time prevents data misuse and simplifies audits, reducing admin overhead.
- Global readiness:Harmonizes diverse legal expectations, enabling multinational rollout without custom tooling.
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Julian Pustkuchen
This could be ideally combined with information on daily working hours, public holidays and holiday periods.