Impersonate Act/As View As Feature
J
Jessica Flick
As an Administrator we would like to have the ability to act as another person.
For Example: Our executive team has requested the ability to add time for a person while they are traveling or in an instance where someone forget to add their time.
This would also be nice when setting up permissions so you can see what they can see. Right now we are setting up fake account with personal email addresses to see how it works.
Log In
Mario E
Very beneficial for me as an Admin especially after working as a Salesforce Administrator/Consultant. I have benefitted a lot from "Log In As Other User" feature on Salesforce platform when it comes to troubleshooting and not taking up the user's time away from their duties which would hinder the company's ROI.
Rob
Critical for us too. With large and complex structures with multiple shares, it's impossible to know what everyone can see.
Leslie Jones
As an Admin, I am often training other team members. Sometimes, its easier to login as another person and make edits directly, instead of sending long instructions. Competitor platforms have this ability built-it'sin!
Lily Chan
Merged in a post:
CU2.0. Administration can log on as user
Muazam Rafique
We are in the process of rolling out ClickUp.
You may be surprised to learn that some individuals look for any reason to complain about a new system.
So, the roll out will involve setting up the settings for each person so that ClickUp is set up to work the way they want it to work.
It would be mighty useful if admin could log on as the user, and make changes on behalf of the user. This is possible in Confluence.
Thanks
Lily Chan
Merged in a post:
Login as or view what a user sees
Sarah Crawford
Having remote workers is fun - adding them as guests instead of to the entire workspace is the most logical move. But I'm never really sure if the level of permissions, list or folder names makes sense to them. Viewing my workspace as them would help me sort that out super fast.
Lily Chan
Merged in a post:
"View As" Feature
Hannah Burns
It would be very helpful to have a "view as" function so admins and members can verify settings before sharing a folder or list with guests! I'd like to be able to see what they will see when they access in addition to a list of what they have access to as confirmation that hidden fields, activity posts, etc. will not be available to clients.
Ryan MacAlmon
Lily Chan
Merged in a post:
Add a "View As" option on the dashboards (and views)
Destiny Pidgeon
We have used dashboards like a home view replacement that is completely customized based on various roles at our company. We use the "me mode" on these settings dashboards so we don't have to create one for each individual user, but that makes it so managers can't review the individuals' dashboards to see how they are performing.
An option to impersonate a different user on a dashboard (and anywhere else "me mode" is an option) would be really helpful.
Lily Chan
Destiny Pidgeon Thank you for your feedback! I'm going to merge this into an existing feature request for "Impersonate Act/As Feature".
Ryan MacAlmon
Luci N.. or Sydney could you please merge these?
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