Dear ClickUp Team,
I am extremely dissatisfied with unauthorized charges made to my credit card: $23.74 on June 7, 2025, and $1.00 on June 6, 2025. This practice is unacceptable and borders on fraudulent. Your application provided no prior notice that a simple action, such as inviting someone, would result in unexpected automatic charges.
I demand an immediate and full refund of these charges, as I neither recognize nor accept this arbitrary billing. This situation has caused significant discomfort and a complete loss of confidence regarding financial security when using ClickUp. The lack of transparency on your platform regarding additional charges is unacceptable.
I expect an immediate and definitive resolution to this issue and strongly recommend an urgent review of your platform’s notification and billing policies.
Sincerely,