C
Claudio Abraham
Allow automations to trigger based on specific words or phrases in comments, including those from emails.
Use Case: Useful for users without permission to modify statuses directly. They can reply to an email with a predefined phrase (e.g., "Status: Approved"), and the system updates a custom field or task status accordingly.
Requirements:
  • Option for case sensitivity.
  • Ability to define multiple trigger phrases for different actions.
Benefits:
  • Automates workflows from comments/emails.
  • Enables controlled status updates for restricted users.
  • Reduces manual intervention and errors.
Would love to hear your thoughts on feasibility!