Time Spent Reporting Details for Space/List/Project (not per user)
Justin Mosebach
Each of our clients are set up as a "Space".
I'm working on creating monthly reports of what we did for the client during last month and trying to figure out if we're over or under the amount of time we should be spending for them in a given month.
Example #1: How can I find how much time was spent (by anyone) in a specific Space during last month?
Example 2: How can I find out which items were worked on at all (had any time logged against them last month) even if the Task/Sub-Task was not finished (or the Status changed)?
I'm not seeing a way to find out either of that information in ClickUp (and support confirmed).
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Glenn Miller
I desperately need cross space reporting. We also represent the customer per space and on an agency level. I am desperate for high-level cross space report for example across the custom properties we have set up for utilisation reporting both on our clients team and our own team but there are many benefits from cross space reporting additionally
Tejash Patel IW0016
Have any update on this? It's ready helpful for many like us
P
Paul Kuhle
Any updates on this?
Markus Steven Müller
Yes this would be really great to have!
We are looking for a simple way bill all the hours (tracked times) each month to clients in a nice format, with a list of all the tasks we worked on. The exported CSVs have way to much information included and it always takes too long to create the invoices for clients and prepare the time tracking report.
Is there a solution to this yet? We previously used Freshbooks for time tracking and there it was way simpler, a report like Freshbooks generates would be absolutely perfect!
T
Tom Seiler
Additional to this, can you simply make time tracked available as a measure on any reporting widget, rather than just the dedicated time sheet ones?
Then we could graph time spent easily against custom fields too.
A big part of the reason we went with clickup was recording and reporting out where we are spending our time as a team.
The recording is great, the reporting is lacking!
Would be fine to just use total time per task for this, wouldn't need to see every individual time entry
Chris
This would be great. We use one space as our Sales-Manufacture-Install-Support lifetime tracker. One task moves through multiple lists.
For example, John Doe might enquire about a system from us. We would create a task for him under Sales and run him through that flow. Once he gets invoiced, we move him to the Jobs In Shed list. The workshop staff then get assigned the task. This is when their turnaround KPI starts.
Being able to report on how long a task is in a list would help with seeing where our inefficiencies are and work with staff on how to improve. Even if it's something we can do in a formula. Any form of reporting would be very handy
Waleed Elaghil
Hey Justin Mosebach & John Jones!
The "grouping" option and date ranges we have in our "Time Reporting" widget in Dashboard will help you achieve this!
J
John Jones
Waleed Elaghil: Waleed, thanks, that is a helpful report. However I noticed that while it will show the total time spent in a List, if I toggle open the list, all I see below are - I think - notes from time entries. It would be really great to see the actual tasks here, though.
So again what I'd like to do is see a nice grouping of work, on List, Folder, or Space level, and see the total time spent, with some ability to break down to see easily per-task. So I could see, for example, at-a-glance the tasks that took the longest, etc.
This report however does give me the total in the List I was looking for as a fundamental need, so very glad it's there right now!
Waleed Elaghil
John Jones: I'll pass this to the team to include in our enhancement for the time tracking widget!
J
John Jones
Wanted to bump this up again. I'd simply like to be able to navigate to a Space, Folder, or List, and then see how much total time was spent on the tasks within it. I have lists for things like "Receivables Management," so this way I can see how much time my team spends chasing invoices, very useful.
Waleed Elaghil if you have a moment would love to get some feedback re: your guys thoughts on being able to analyze time spent on a more macro level. Maybe this is the wrong request?
Thanks!
Waleed Elaghil
Hey John Jones & Justin Mosebach! Thank you for your request.
We're working on tracking "in progress" work on a task automatically to make time tracking more powerful but this is not promised anytime soon. We would also need to nail several other features to solve this request.
However, for the time being, would this solve the problem. To have an idea of time est. vs tracked for each project, use a combination of time estimates and time tracking and filter by month for each space (i.e. Client). You can also group by the assignee. To have an idea of which items were worked on or edited, you can also use the Activity view.
Let me know if this temporarily solves your problem!
Justin Mosebach
Waleed Elaghil: How can I add the "Time Difference" column from your screenshot?
J
John Jones
Justin Mosebach: Hey guys!
First, Waleed Elaghil really appreciate you taking the time to jump in here and respond to us. I'd like to add that being able to automatically start the timer when you move to "in progress" would be amazing. I believe that is tracked here, among potentially other requests?
(and appreciate your commentary in there as well :))
Re: what I was asking about, I'd like to simply be able to go into a Space/Folder/List, and see the total time tracked on all tasks at these three levels.
So if I have a list, see simply "all time tracked total" in this list. To clarify, I'd like this in a Report in Dashboards, not by looking at the "sum" at the bottom of the list view where those totals roll up.
Then, if I have a Folder with three lists, See a report about that Folder and the total time tracked within the three lists in that Folder.
This would go all the way up to "Everything" level. Since I can choose at "Everything" from your guys' great filter the ability to select certain lists from ANY Space, I'd like to see a custom report from say, for example, two folders and two lists across different Spaces. And create a Dashboard Widget I could follow that will show me on a daily basis how much time was tracked in those areas.
Example: I want to look at "Admin" work in my team.
- My support team works in a Folder called "customer success" with two lists - "technical support" and "billing support."
- In my Dev Team, I have a list for "Server Updates Routine". It's in another Space.
I'd like to go into my Dashboard, choose just these three lists from across all of ClickUp, and see a report that shows the TOTAL time tracked in these three lists. It would be great to be able to drill in and see by task, by team member, etc. but bottom line is I'd like to see just the absolute total time.
I'm pretty sure I can't do that right now, hence the request.
Thanks again!
Waleed Elaghil
Justin Mosebach: That would be a formula field!
Waleed Elaghil
John Jones: I, now, clearly understand your use-case. Would a Dashboard widget like "time tracking" but grouped by Space, Folder & List solves your problem, in which you can expand and see by task, as well as, see the estimated and tracked time?
J
John Jones
Waleed Elaghil: Yes Waleed! Thank you for the response, and that would 100% solve my need! I think this is not possible right now correct? Asked support about it a while ago and they said "no."
Thank you again!
Waleed Elaghil
Yes, John Jones! That would be correct. Our current time reporting widget only shows time estimated/tracked per assignee.
J
John Jones
Waleed Elaghil: Thank you Waleed for confirming and anxious to see the feature we discussed sometime soon!
J
John Jones
Justin Mosebach yes highly needed. Unfortunately no recent update here, we have good support...
Justin Mosebach
Zeb any update?
Jamie Daum
This is essential - should be done as a widget in the dashboard
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