Single, centralised Slack integration
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Mitchell O'Gorman
We need a single, centralised Slack integration to allow us to create ClickUp actions from all of our Slack channels - as opposed to connecting each individual Slack channel which is very inefficient and frustrating (we have a LOT of Slack channels)
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Tadej Jevševar
Mitchell O'Gorman, thank you for your post. Could you please elaborate on “by creating ClickUp actions from all Slack channels”?
In Slack, commands work across all channels, and users don’t need to invite our app to them.
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Mitchell O'Gorman
Tadej Jevševar In Slack, you need to connect every Slack channel with every ClickUp Space individually. So, if I want to connect my 50 Slack Channels with each of the 20 ClickUp Spaces, I would need to create 1,000 connections! I want a single Slack integration that connects ALL of our Slack channels with all of our ClickUp Spaces, without having to do 1,000 individual connections
Tadej Jevševar
Mitchell O'Gorman: Are you talking about ClickUp Activity Sync feature? (see screenshot)
You can use 1 connection and map many Slack channels to many ClickUp Spaces.
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Mitchell O'Gorman
Tadej Jevševar This looks like it's a way to post from ClickUp to Slack. We need a way to post from Slack to ClickUp. I want to be able to go into any message in any of our Slack channels and create an action within any of our ClickUp Spaces that I choose
Tadej Jevševar
Mitchell O'Gorman: I am asking you if you could please let us know what do you mean when you said you need to connect every Slack channel with every ClickUp Space?
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Mitchell O'Gorman
Tadej Jevševar So we have about 30 Slack channels. I would like any of our users to be able to automatically create a task in ClickUp from a message in any of our Slack channels and to assign that action to any one of our ClickUp Spaces (we currently have about 20 ClickUp Spaces). The advice I have from ClickUp is that this is only possible by connecting each individual Slack channel that we have to each individual ClickUp Space, which would require hundreds of inividual connections.
Tadej Jevševar
Mitchell O'Gorman: Thanks, got it now. Yes, if user wants to create a ClickUp task from a Slack message, they need to connect Slack app in ClickUp. But once they connect Slack in ClickUp, then they can use ClickUp actions in any Slack channel.
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Mitchell O'Gorman
Tadej Jevševar We have connected the Slack App in ClickUp but unfortunately none of the ClickUp actions work in any of our channels. That is why I submitted a bug request initially and why I have submitted this feature request
Tadej Jevševar
Mitchell O'Gorman: would love to help you debug this issue. Would you be interested for a quick call? You can book it here
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Mitchell O'Gorman
Tadej Jevševar Great, thanks, call booked for Monday!