Set notification settings for users as an admin | Voters

Set notification settings for users as an admin

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Eric van Horssen

Can the default notification settings be controlled by an administrator?
The current default settings for a user, are to broad for our goal.
If the user upon initial start of use, gets too many notifications, they will just go into the settings, and have the urge to turn all off.
(Or they use a mail rule, to turn them over to an bulk folder)
Please make it so we can set a different standard per Team

February 6, 2019

Brendan W

Pinned

Hey, everyone! 👋
While we build out the underlying system to power admin customization for notification settings, we're revisiting our designs and experience for actually creating presets and setting them by user role. 
I've filmed a video going over these changes and we'd love to get your feedback! 
You can watch the video here!
Thank you in advance 😎

Lisa Martin

This would be so helpful! Everyone in my organization has struggled with notifications.

Rakesh Rathore

When we are getting this feature ?

Andrew Watson

Any news when this is likely to be implemented? I'm launching a new project this Autumn and will be inviting half a dozen people. It would be useful to have this functionality before they join rather than after😊

Dennis Berens

Brendan W We're two months later and still can't save users valuable time by not sending them emails all the time, but “just” notifications in ClickUp itself - so that not too many different channels need to be monitored, just ClickUp. How long until we can finally get to work on this (>6 years later)?

Paul

Sometimes Admin needs to make a lot of changes for scheduling. At such times I should be able to disable all notifications so that it's not annoying the team while I switch things around.

Eddie Escobar

Any updates here? :)

As mentioned by others, a way to override existing user setups (or at least a toggle option for them to quickly configure their notification setup to the preferred custom presets) would help all users get on the same page more quickly.

Roman Schiefer

Would be amazing, if we can also make standard settings for all users for the home view. right now we still have to customize the home view with everyone individually on how to use it the best way.

Leon Prather

Brendan W Nailed it, yes

Rebecca Julius

The changes shown in the video don't address my core concern here - and that's that I want to make sure users have notifications set to get emails when they are mentioned in comments. That's my biggest problem - not getting replies when users are mentioned and needing to confirm if they have notifications turned on, and are just ignoring the question, or if they were never notified. Thanks!

Brendan W

Rebecca Julius Hey, there! You can create a preset with "email" enabled for the notification settings you want your users to receive. Then, select that preset for the roles/custom roles of said users, and they will have those email settings enabled now.

If they go ahead and customize their notifications back to off, that's it in their power as we won't be restricting/locking down what they can customize themselves.

Rebecca Julius

Does changing the default affect CURRENT users, or only new users? Will this allow me to change the current notifications for all current users?

Brendan W

Rebecca Julius: What do you think it should do? Our current thinking is allowing both as a choice :)

Rebecca Julius

Brendan W both as a choice would be fine. I'd want to be able to change the settings current users have set up. The issue I always have is that certain users don't know how to set their notifications correctly to ensure they are notified on appropriate activity. Thanks!

Brendan W

Rebecca Julius Understood, thanks for the feedback!

We'll be presenting admins an option of "force update everyone in this role" or "update those who haven't customized their notifications" when you change a role's preset.

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