Set default country for phone numbers
in progress
I've created an enquiry form using the new Forms on my website but when testing it doesn't recognise UK phone numbers from the phone field as it appears to default to USA. Is there a way to set your country as a default in the system settings
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Caroline Ginty
Hi everyone - I'm excited to share that this functionality is now available for most views using the default values feature. Here's a quick demo: https://sharing.clickup.com/clip/p/t43291674/60a6f9f5-4080-4591-909e-35800cf420eb/screen-recording-2025-05-06-17%3A58.webm
I am not marking this as complete, as it is not yet supported in Forms, which I know is a big ask as part of this feature request. We hope to get that support in soon, at which time I'll close out this request. Thanks!
S
Stéphane Vachon
Thanks for the update, great progress!
We tested it and it works well internally for our team views in ClickUp. However, it’s unfortunately not working where it’s the most critical for us — in the client-facing web forms.
Here’s a quick screen recording to show what we’re seeing: https://sharing.clickup.com/clip/p/t9013421299/543343d4-c27e-47f2-b328-b033b5b03d66/screen-recording-2025-05-06-20%3A37.webm
Looking forward to the Forms update — that’s where this feature will have the biggest impact for us!
Thanks again for the work on this!
Caroline Ginty
Stéphane Vachon: Thanks! This is what I called out above; we don't have this working in Forms yet, so I won't close out this request until that's done.
Caroline Ginty
Hi everyone - I'm excited to share that this functionality is now available for most views using the default values feature. Here's a quick demo: https://sharing.clickup.com/clip/p/t43291674/60a6f9f5-4080-4591-909e-35800cf420eb/screen-recording-2025-05-06-17%3A58.webm
I am not marking this as complete, as it is not yet supported in Forms, which I know is a big ask as part of this feature request. We hope to get that support in soon, at which time I'll close out this request. Thanks!
Maria Melo
Hello!
I’d like to request an enhancement to allow users to set a default country code for phone number fields in forms, similar to what is available for tasks. This change would improve user experience and data accuracy.
Thank you, Maria
Fernando de Oliveira
Hi ClickUp Team and Community,
Following up on ticket #2167455, I wanted to highlight a persistent issue for Brazilian users of ClickUp Forms. The default country code in the phone number field is consistently set to +1 (US) instead of +55 (Brazil).
This causes incorrect data formatting, complicates automation workflows (especially with tools like Make), and creates a poor user experience for our Brazilian users who have to manually change the code every time.
To address this, one potential solution could be for ClickUp to automatically detect when the platform is being used in Brazil or when a user selects Brazil in their profile settings, and then default the phone number field to +55. This would provide a seamless experience for Brazilian users without affecting others.
However, considering implementation complexity, perhaps a more readily achievable solution would be to implement a setting that allows the ClickUp Workspace Admin to choose the default country code for their workspace. As we've seen in the community, this would benefit users worldwide.
Both approaches aim to greatly improve data accuracy, streamline automations, and enhance the user experience for Brazilian businesses (and potentially others globally).
Thanks for considering these solutions!
João Jesus
Appart from fixing this for forms, it's also important to do the same thing regarding "telephone custom fields", as there are also some issues with this. My suggestion is that there are a setting for "default phone country". Then, in every phone field the default would be used, but the user could also change it manually when needed.
S
Stuart MacMillan
A default won't be helpful for companies that operate across multiple countries. Could users simply type in their country code instead?
Caroline Ginty
Merged in a post:
Need to allow for default country to be set on forms.
D
Deborah Kurikka
When will ClickUp allow a default country be set on forms? A quick Google search shows this has been an issue and requested by many since 2019!
Caroline Ginty
Merged in a post:
Pre-fill country code in cellphone number field
Fabiano Cardoso
Can I fixed the country in cellphone number field when I create a form?
I want to fix the Brazil country when anyone set the cellphone field.
Caroline Ginty
Merged in a post:
Default Country
F
Ferdinand Prinz
Hei there! I use a form for our customers requests. I would really appreciate to set the default country flag to the forms costumer field (telephone) either automatically to the customers country or fix to my companies country.
Thank you for this GEORGEOUS feature ;) ...
Caroline Ginty
in progress
Hi everyone - we are currently working on this feature via by extending the (existing) default values feature. For phone fields, you will be able to set a default value that only includes a specific country code; today, you need to set a full phone number, which is a lot less useful!. Can't wait to get this out to you!
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