284
Send Email from ClickUp with Alias'
Bobby Huang
Current implementation of ClickUp email doesn't allow us to use alias, only the connected accounts (both IMAP or google / outlook etc).
It would be great to send from an Alias like:
EmailAlias@Gmail.com (to send as this one connected to EMAIL@Gmail.com).
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Priscilla Morris
This would help me so much as now I would have to add an extra user in Microsoft365 and add an extra user in ClickUp. When at the moment it is just me that is using it. +1 needed!
Raul Carvalho
Hi ClickUp.
I apologise for insisting on the topic, but I got intrigued by the latest message you sent me (on my ticket to you about this topic).
You state that you use a third-party service for email integration. But when I set up IMAP, I will be connecting directly to Google with my credentials, and not to any other 3rd party, right?
If this is right, in my view, you are making some check on the email address and that is failing somehow. This setup would work. Google is the one that may reject sending email from the given email address if improperly configured.
Simply put, what matters for authentication is the user/password, not the "Email" address you ask in the form.
This feature alone is deviating me from ClickUp to another tool for support ticket management, which is a pity.
Raul Carvalho
To be useful for communicating with customers and have them reply to the proper email address, sending email through ClickUp must have this ability.
Gordian Braun
Or more common use case for people with multiple domains:
doe@domain1.com --> alias: doe@domain2.com
Gordian Braun
I would need this so badly and know that it works with GSuite/Google Workspace as my email automation tools can do it, too.
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Bert vanhees
+1 Needed!
Andres V
If this is happenning, guests should be able to use it
Otherwise, it can be a very expensive feature = No one would use
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Nanna Ulsøe
Any idea when this is fixed?
Kurt Smetana
i should be able to send an email from support@wherever.com - we do not want customers responding to an individual associate
Elena Makris
My case is that to be able to differentiate notifications by team member. Currently i only get notifications from the workspare email instead of the specific member editing a ticket. Quite important tool for managing hundreds of notifications!
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