Resolve Chats
R
R C
Chats are a great way to discuss on-topic items within lists and Folders. I think it would give some great extra functionality if you could resolve them, so they could potentially clear out from a list of chats, or simply move to the bottom of the list with "strikethrough" treatment or something similar showing they are resolved.
It would be great to have a "concluding" comment as well, showing what the resolution was, so this could be referenced in the future. This is particularly relevant since you guys allow for searching of comments as full-on entities inside ClickUP.
This would also work well in tandem with being able to comment on resolutions of assigned comments that I talked about here:
We use an app Twist, a Slack alternative, that offers this, and it's very useful:
Thanks guys!
Log In
Waleed Elaghil
Hey R C! These are great ideas. As a workaround to resolving chat messages, we found users using the check emoji.
Also, many users would edit the message, add action items, then "assign" the message to a person. Would this be useful to you?
J
John Jones
Waleed Elaghil: Hi Waleed, weighing in here. I also support this. However, what the request showing with Twist is you can mark clearly a chat as "complete", with a resolution about what happened. These options you are showing are not really the same, as seeing if somebody read a message or not - while useful, does not help with finalizing what is the solution. I'd like to be able to use Chats to ask questions in my team and otherwise discuss things I might be forced to use Email for now.
Hope you guys will consider this as it would really help the evolution of Chats!
Waleed Elaghil
Hey John Jones! I completely agree with you. We're studying new Chat features and this would definitely be on our radar
J
John Jones
Waleed Elaghil: Ok truly great to hear that you guys are leaning this way Waleed. Thank you!