Reply to Comment (non-threaded) or Activity from Inbox
Jeremy Henry-Tan
Is there any way of replying to comments (or any updates/activity) from within the inbox without having to go to the task activity pane itself?
Currently, it seems the only way right now is to either:
- Navigate to the task by clicking on it on the top left, then interacting/replying to a comment.
- Click on "Details" on the top right, then Activity, then commenting.
There should be a comment input field at the bottom of the task notification view within the inbox to minimize clicking.
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Caleb Alvarez
This is a massive issue that nobody is talking about!
I see that you guys are trying to compete with @slack and other communication tools but right now you have the chat feature and the inbox view and you need to be able to reply in a ticket from the inbox view or have a latest comment section so we can quickly respond to asignees without clicking into the ticket.
it has too many clicks to get a response!