pixojoy
Solution and problem
We are requesting both preventative features and corrective features:
  1. Warning prompt
    for when a Custom Field is being added to the Everything level
  2. Activity Logs
    to view how and when a Custom Field got added to the Everything level
  3. Remove the paywall
    for the ability to move Custom Fields down the hierarchy to Spaces, Folders, or Lists.
    At the very least, up until #1 is met!
Without these systems in place, you are punishing your inexperienced users for mistakes which cannot be avoided in the current state of ClickUp. You are losing trust [and business!] among users who don't bother speaking up on this matter — as well as those who do! For users who can’t opt out of using ClickUp, you’re causing us to lose time out of our day-to-day routines.
Context and elaboration
Currently, Custom Fields are inadvertently being added at the Everything level without knowledge of the user, and it is irreversible on the Business plan or below. Upgrading to the Business Plus Plan lets us use a feature to help reverse the mistake. In other words, as it is right now: we need to pay for our mistakes. To be honest, it feels like a set up. For small businesses like mine, these mistakes can be costly, yet they happen without us even being aware. Many of us ClickUp users truly believe that the reversible feature should be available for all users on
all plans
, especially considering how easy it can be to make the mistake initially.
  • Warning prompts
    are preventative, they build trust with the user, and they omit the need for unexpecting charges to user accounts.
  • Activity Logs
    allow us to learn from our mistakes and reflect after the damage has been done.
  • Removing the paywall
    on the 1 feature that reverses these mistakes altogether saves us time and frustration.
Actions known to add fields without prompting
Please write in the comments if you've discovered sneaky ways in which Custom Fields get added to the Everything level without your permission. I will try to remember updating the list below with your responses.
  1. Moving tasks to a newly-created List using the bulk-action toolbar
  2. Moving a filtered View from one Space to another Space
  3. Moving a filtered View to the Everything level
  4. Adding Columns in Everything View
  5. Adding Filters in Everything View
ClickUp users speaking up
As of November 1, 2023 the Custom Field Manager was marked complete. In the comments, we had our pleads to keep this feature from being paywalled. Let's go round-2 by upvoting this post. Reference URL to the old post: https://feedback.clickup.com/feature-requests/p/move-custom-fields-between-spaces-folders-and-lists
Related posts worth upvoting:
February 4, 2024