Redesign the email notifications to be better
considering
Tim White
Please redesign the email notification template as the top 80% of the space is either empty or doesn't contain important information.
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Brendan W
Hey everyone! 👋
We are looking for feedback on an updated design of our email notifications!
The designs feature an updated layout, spacing, branding, as well as improvements to the rich content formatting of comments and other data that appear across your notifications.
Ultimately, email notifications have long been neglected and we're hoping to continue improving them in Q3 alongside allowing admin customization of users' notification settings and more!
While this updated design won't include additional task properties or additional data you're asking to have included, our team will be digging into that in the future!
Let us know what you think!
Maribel de-la-Torre
Please have email notifications include the status, any tags, and the start and end time of the task.
Brandon
With corporate signatures being so dynamic these days, why don't you guys finally figure out how to capture the body only of an email, rather than treating it like we're in the 90's. Every mail client for the last 10+ years has been doing this.
Ultimately, until an email "comment" update only contains the message and actual attachments, it's gonna be infuriating every single time someone replies.
You have a gold mine in your "send to email" feature, quit blowing it by barfing the email comments out like you do. It doesn't only ruin the content of any email, but also blows up any hope that a thread of comments can exist in the same location. Scrolling through a thread which contains emails is an experience I'd like to be informative, not infuriating.
To top that all off, when your signature "attachments" blow up your real attachments which were the reason for cc'ing emails in the first place, it's a final dagger to the heart.
You guys are close, but fix the actual problems first before focusing on the AI and fancy shmancy. You're trying to put nail polish on a missing nail.
Brendan W
considering
Brendan W
Hey everyone! 👋
We are looking for feedback on an updated design of our email notifications!
The designs feature an updated layout, spacing, branding, as well as improvements to the rich content formatting of comments and other data that appear across your notifications.
Ultimately, email notifications have long been neglected and we're hoping to continue improving them in Q3 alongside allowing admin customization of users' notification settings and more!
While this updated design won't include additional task properties or additional data you're asking to have included, our team will be digging into that in the future!
Let us know what you think!
Chris Moore
Brendan W - One super annoying thing is that my default browser on iOS is Brave, and it NEVER opens the ClickUp iOS app to the correct place when I click through from an email notification. In fact, it doesn't even open the app at all, it just takes me to the App Store, and then into ClickUp (no particular destination). Any solution?
Sebastien Etorre
Brendan W - Hi. It's good to see stuff moving!
If I may:
① Stop all the graphical dress-up and branding. Notifications are there to be brutally efficient. You don't want your eye wandering around, you want to read it like any other email. Some commenters down there ask for customizable notification templates, would be sweet, and cut quite an amount of debate. BTW: is that Clickup logo in the footer supposed to remain there when you're on the whitelabel feature, or would it be replaced by the custom logo provided by the admin?
② In your example, couldn't the sender name be "Dean Philips"? And then indeed the actual email is notifications@tasks.clickup.com, because today, 1/3 of my mailbox is from "CickUp Notifications", and its just not readable.
③ Some people are asking for more context info, custom fields, etc. Agreed, but BELOW the actual message content. Honestly, to get that actual message content further up, I don't know if you even really need to give the Task Name such visibility, it's already in the message title (do you repeat the message title in your message body when you write an email?)
But again, I already feel good just knowing you're working on it.
Thanks!
Maribel de-la-Torre
Adding to this request. Please include start and due dates in the email notifications alongside the Status and task location, or an option to include more information from the task. Thank you.
Mark Bowser
We really need ClickUp emails to not be so stylized. We just want emails as if the ClickUp comment text was directly emailed to me with a link back to the clickup task. Having some sort of control over the email templates would be neat, but I'd just use it to simplify the emails
Not having this is super painful for us and for our clients.
Lynne Tseng
Would be nice to provide priority context in email notifications. Currently all notifications seem to be the exact same.
Y
Yari
Please add more information to the notification. For example, it would be helpful if I had the contact information readily available so I don't have to click into the app to get it.
But also, the way this list is set up, is that the contact information is in a relationship custom field called "contact".
If Clickup could do a customer and employee directory, that would be so helpful in matters like these since Clickup has changed the way relationship looks on the site.
A
Akiva Goldberger
Please redesign the email notifications with less noise and branding, and also to show the comments text aligned left (not centered as it is now)
Nikita Bernstein
Also, please left-justify text content. The way that emails are currently formatted takes a lot of energy to read/process. Ideally, just let us customize the notification emails using templates.
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