Privacy issue - Screen recordings open to public access. No mechanism available to delete them
closed
M
Mario Dieguez B.
Hi. I tried the screen recording feature, but didn't attach the recording to any task or document in ClickUp.
Later I wanted to delete this screen recording, but ClickUp Support says there is no way to do this.
Also, the screen recording link can be viewed by anyone, it has no permissions restricting access.
Fortunately the test recording I created does not contain sensitive information. Nevertheless, I consider these privacy issues need to be addressed.
Thanks
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Louise Ewing
We are currently working on an option to have all attachments and Clips URLs behind Workspace authorization. This means that once we ship this functionality URL’s will only be accessible by users logged into your ClickUp Workspace. This enhancement to how we manage attachments will be available on all ClickUp plans and will apply to both newly created and existing attachments.
We recommend following this canny post where our Product team is regularly posting updates.
Louise Ewing
closed
Louise Ewing
We are currently working on an option to have all attachments and Clips URLs behind Workspace authorization. This means that once we ship this functionality URL’s will only be accessible by users logged into your ClickUp Workspace. This enhancement to how we manage attachments will be available on all ClickUp plans and will apply to both newly created and existing attachments.
We recommend following this canny post where our Product team is regularly posting updates.
Natalie Williams
A related thread https://clickup.canny.io/feature-requests/p/security-attachments-are-completely-public-need-private-attachments
(I also linked to 14 other related threads in the comments of that post)
Tim Jasper
Still an issue 4 years later
P
Pam
I have been looking for the location where clips are stored so I can delete them only to find this thread. I don't know how Clickup in their right mind could release such a feature without a way for us to even have access to the recordings to delete them.
Ross McConeghy
Any anonymous individual with a link to a recording can view it.
Recordings can capture anything on the screen including any other application windows that may contain personally identifiable information.
There is no way for a user to delete a recording they have just created once it has been uploaded to ClickUp's server.
This is a significant issue.
Ivan Villa
Hey Mario! That is correct we currently don't have a central place to manually manage all your clips but we do have a mechanism in place to delete them.
Once you remove them from the doc or task (or just not attach them) the links will only last for ~30/days before our system goes in and deletes them automatically.
Ideally we would have a central place that gives you a bit more control but this feature is still in beta so we haven't had the opportunity to build that out.
This will be the task to upvote and where we will keep everyone updated https://clickup.canny.io/feature-requests/p/clip-recording-library