Option for AI Chat Without Agentic Tool Calls
considering
Ben Valentin
The ability to chat without in-depth "Agentic Tool Calls" being involved would be great.
Agentic Tool Calls or "thinking" causes the AI chat process to be VERY slow.
Sometimes I literally just need to use AI for quick brainstorming. Quick answers. Etc.
It should be as simple as popping open a chat, and being able to select "OpenAI GPT 4.1" as the model, then tagging whatever docs, tasks, etc. I want, and the AI model having all of that as context.
Then I can chat back and forth without all the tool calls or thinking.
It makes for brainstorming much faster. Getting summaries and answers much faster.
A good example of this is Kortex.
I actually have to use Kortex INSTEAD of ClickUp for this.
I pull everything into Kortex and use it for notes / brainstorming.
Then when I'm ready for official documentation I move things back to ClickUp.
I rarely use the AI Chat inside ClickUp because of this. It's just too slow. But that's definitely fixable! Just stop trying to use Thinking or Tool Calls as the standard.
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Alex Omeyer (ClickUp)
considering
Alex Omeyer (ClickUp)
Tangentially related but I wanted to get some eyes on this post from AI users: https://feedback.clickup.com/feature-requests/p/request-for-feedback-ai-command-bar
Mind checking it out and sharing feedback pls? :)
Alex Omeyer (ClickUp)
Thanks so much for your feedback Ben Valentin!
To confirm: you'd like to be able to use Brain with workspace search and the ability to embed assets, but no other AI tools in the hope that it'd be faster -- correct?
Ben Valentin
Alex Omeyer (ClickUp) Basically, yes! And obviously - The main goal is simple, faster conversations with AI for brainstorming purposes.
I don’t actually care what tools are connected, only that it takes forever.
Think using GPT-4o in ChatGPT vs. using Gemini 2.5 Pro in Gemini.
ChatGPT is way better for creative brainstorming because it’s so much faster.
Alex Omeyer (ClickUp)
Ben Valentin: Gooot it, thanks a lot!
Guy Mannerings
Alex Omeyer (ClickUp) Conversely, the move to make it faster has resulted in MUCH less useful output from ClickUp Brain when asking about your Workspace.
Answers are nowhere near as good as they were in June/August 2024. They are often incorrect, never in-depth, and are missing information from relevant Tasks and Docs. They don't source that many Tasks or Docs anymore, either.
So this is somewhat unrelated to OP, but kind of related in a roundabout way, in that I don't want it to get even worse. - Can we please get ClickUp Brain to give us in-depth, accurate answers about information in our Workspaces, that does not miss out relevant Tasks and Docs? Like it was in August 2024, basically!
It's the entire reason I signed up for ClickUp AI, but I don't use ClickUp Brain anymore to ask about my Workspace because it has gotten so bad at pulling information. 🙏🙏
Guy Mannerings
Alex Omeyer (ClickUp) I would take a "Search in-depth" button (default on) and slower results if it gives accurate, in-depth information that covers all relevant Tasks.
That is FAR preferable to something fast that is inaccurate or misses data.
Alex Omeyer (ClickUp)
Guy Mannerings: I'm with you! 2 big things coming: we just made an improvement to one of our AI search tools that almost doubled quality.
We're also preparing our "deep workspace search" POC for prod release. This search will be slower but a lot more thorough.
I'm hoping that between these two, search will be even better than last year!
Guy Mannerings
Alex Omeyer (ClickUp) Great! Thanks for that.
Will it also add references back in? Preferably in-line where specific or at the end of its general. So it can mix depending on what is best.
Also, will it actually search ALL areas of the workspace and give back ALL relevant info? One thing with the old version was it seemed to be limited to 4 references.
Guy Mannerings
Alex Omeyer (ClickUp) Will these be obvious releases, by the way? Or do I need to keep an eye out for changes?
Alex Omeyer (ClickUp)
Guy Mannerings: yup, we're designing a piece of UI which will clearly show Brain's thinking, the sources it considered, and list sources inline. And the idea with Deep Search is that it should really consider all relevant info.
Note: we aim to release the first iteration of Deep Search without this new UI but we'll ship it soon after :)
Re announcing release: it should be obvious, yes! That first iteration will add Deep Search as an option on the Ask AI homepage.
Guy Mannerings
Alex Omeyer (ClickUp) Sounds great! Thank you for addressing that!
Guy Mannerings
Alex Omeyer (ClickUp) Oh, one other thing. With the "copy" button, it would be great to get the option to copy WITH and WITHOUT the references. So we can see the references, but then copy the text output only and no reference links, or we can copy it all with reference links.
Also, when copying output, it should not copy the part at the beginning where it says "I have done this for you....." and at the end where it says "let me know if you need anything else" (or similar).
Alex Omeyer (ClickUp)
Guy Mannerings: Understood, thanks for explaining.
I've gone back and forth on including vs excluding the AI pre-amble in responses. It's been hard to find a way to make this work in every situation (i.e. how do you consistently figure out what's pre-amble vs what's not).
Guy Mannerings
Alex Omeyer (ClickUp) I would almost rather it never even said an pre-amble and post-amble (as that a word??).
Is there ever actually a good use for it? Like... I already know it did XYZ because I can see it.
I already know I can ask follow-up questions, because that is a basic use-case.
So maybe it should just never output them in the first place, and should just do the thing you asked?
This would also give the benefit of taking less time to output and be quicker to read.
The only times it should say something outside of what you asked is if it failed/didn't understand/had a problem/needs clarification/can't find something you asked, etc.
Do you see any problems with this approach?
Alex Omeyer (ClickUp)
Guy Mannerings: Yeah it's an interesting question. We were just talking with the team about how Brain should generally be more concise (and defo limit pre-amble) when responding in the AI Command Bar UI since it's already quite small.
In general, we want to limit any useless fluff while also giving users the info they need to know what the AI just did / missed.
E.g. working with Claude Code, I like it to give me a summary of what it did so that I can say "you forgot X, overdid Y, and also now you mention it can you do Z".
Guy Mannerings
Alex Omeyer (ClickUp) Yes, I think summaries in that instance make sense. Like they do for if it did a thing on a task.
E.g., Rather than simply saying "Done!", it is better when it says something like, "I marked this Task as XYZ Status, added ABC info to this Custom Field, changed this Dropdown to 123", etc. That is definitely needed.
One thing I note on this: It's so inconsistent with what it says or even does. I wish it was consistent. I can ask it the exact same thing - or at least very close - and get two different outputs. Like one where it lists everything, and another where it doesn't.
This is a problem with LLMs in general, and why any way to build in actual hard references (like @mentioning a custom field) is key - because LLMs always react differently, and you never know if they will be consistent. This is even more true when they push updates to them in the background and they change yet again.
Does that make sense?
Alex Omeyer (ClickUp)
Guy Mannerings: Yeah totally -- and the underlying LLMs change so often too!
We're working on improvements with how Brain handles context depending on the UX through which you invoke it. It's a complex issue to summarise here, but rest assured we're diving deep into it.
Thanks again for your feedback!