Offer Click-Up Hosted on Server in the EU
Jörn Weber
It's great that you included the SSC in your privacy terms, but I'm sure you know it's not enough (if you want business with EU citizens).
To make sure that we as EU user do not violate the GDPR rules you must offer hosting on EU server. (like wrike is doing since many years)
When do you offer data hosting on EU-Server?
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Mosila Andrei Alexandru
Looking forward for ClickUp EU servers. For now i can only use it as a project and task management solution. But with EU servers I could also create some new folders and lists (CRM, acccounting, email marketing DB, etc.).
Gary Way
I'm pretty certain Monday.com offers this - and it's currently the reason our business it looking at it over ClickUp.
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Erik Fors-Andrée
Clickup, please take this seriously.
The comments you see here (and on other places) are just the tip of an iceberg. Most serious companies wouldn't bother to even consider Clickup, just based on the fact that you cannot chose server location. 130 upvotes on this thread probably means thousands more that just disregarded Clickup as an alternative and never bothered to come here.
Clickup's view on this (as stated in eg. Waleed Elaghil's comment) is just not a correct understanding of the situation. It's not about having us as users of clickup consent to data being transferred outside the EU. It's about the fact that we need consent from every person we have data about, which is in many cases is both technically, practically and legally complex.
Just as an example: My company handles data about roughly 30 thousand people. Around 20-30 of them every month generate a task which would be ideal to handle in Clickup. But we're not going to ask 30 thousand people to consent to data potentially being stored outside the EU. And since those people come to us from a partner, we are sure as hell not going to go through all the legal work required to get our partner to accept that some data be stored outside the EU.
Please take this seriously.
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Conner Rowley
It appears that as of current EU Servers are available from what i can tell from the status page, however based off of the responses you have made to a user on Twitter it appears that its currently not possible to restrict servers and there are redundancies and load balancing features in place so that each user's data is stored in multiple locations to prevent data loss if something were to happen to a particular server. For the time being any Client data that we do process within ClickUp we will be adding in the form of locked down google docs that are only accessible internally (users within our organisation). For the time being this seems to be the suitable solution. We would most definitely prefer to be using ClickUp as a fully compliant standalone system so that we can make full utilization of the unique features that ClickUp offer such as the Multi-user document editor etc. We look forward to potentially seeing this become a reality and would appreciate if you could keep us in the loop of any progress made on this.
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Anthony Roy
Hi Click up because you use AWS, hopefully this will not be too much of an issue as we use AWS EU hosted servers for some of our backups.
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Anthony Roy
We also need UK hosting (EU would have been ok). Clickup looks ideal for us to replace our current project management tool as its got multi user doc change ability with project management, but we need EU hosting because of EU/UK Laws. i.e. GDPR means we have to protect data and unfortunately if someone added a simple person details we would be breaking these laws.
MIKE MASON
To me it is really ridiculous that every serious company is forced to look for an alternative solution to clickup....
If the possibility of EU Only hosting does not come with ClickUp 3.0 all projects and companies will have to move to alternatives.
For me and my business partners incomprehensible.
One app to rule them all... but not for EU citizens.
Gertie Delande
Any updates on this?
Steven Bressner
This was on the Dev Roadmap under "Whats coming next" but has been removed without comment??
MIKE MASON
Steven Bressner: Really? This is crazy...
Stijn Mathysen
Totally agree. I was investigating clickup to replace all my project management tools. But as long as the data is stored outside of the EU, I'm legally bound to only use it for hobby and pet projects.
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