I’d love to see native SMS messaging capabilities added to ClickUp for communicating with clients. This would be a huge value-add for teams that need to reach clients quickly and reliably, especially for those who may not always check email or ClickUp notifications.
Use Cases:
Sending SMS reminders for upcoming meetings.
Appointment reminders for clients and candidates.
SMS invitations to organize interviews, with the ability for recipients to click a link to confirm attendance.
(Bonus) Clickable calendar booking links in SMS messages for easy scheduling.
Two-way SMS isn’t strictly necessary, but would be a fantastic addition if possible. Even just outbound SMS with clickable links would solve a lot of communication gaps for us.
Currently, the lack of direct SMS functionality is the only major limitation we experience with ClickUp. Adding this feature would make ClickUp a complete solution for client and candidate management.
Thank you for considering this suggestion!