Montly limit resets for Free Plan
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Thiago Zulian Medeiros de Godoi
Its ok to have limited uses on Free plan, completly obvious, but once reaching the limit, to prevent you from using that feature forever looks like "if you don't want to pay, than go away".
I'd rather have 10 uses per month limit and wait for another month or pay to have more uses, but keep using ClickUp as long as I need, than have 100 uses (that is a pretty low limit) and than stop using at all or create another email if I want to use some features.
I really love ClickUp, it is an amazing tool but I saddly can't afford it by now, as soon as I can I will definitely upgrad. But now that I reached some limits, it seems like its not for me anymore.
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Alberto Alonso
Agree with both comments. Fixed limits with no resets whatsoever (even if it is as a paid option) makes no sense except for baiting users into features that they could not use in the long run.
Martin Pengelly-Phillips
Not just about free plan either - as a paying customer I found it incredibly frustrating to discover a feature I had been encouraged to use 'ran out' after I had adopted it into my workflow. With no option except to upgrade to the next level (where it eventually runs out again) this feels like an untenable business model.
I can understand a limit that resets on a regular period (each month). I can't understand a fixed limit (who else even does that in a workflow app?). Especially when the reason given by clickup is that it driven by their costs. Either offer the feature to lower price tiers or don't. But don't bait and switch like this.