Hide AI buttons if not purchased
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Robert Drane
Please can you remove the excessive number of AI buttons recently added across the user interface? They add clutter and confusion to the UX, and are particuarly annoying when they're right next to a button you use often (eg the add description button on tasks). It's a nightmare!
As someone who hasn't subscribed to the AI features, I'd expect them not to appear - a bit like how you never get irritated by an unused Clickapp if it's disabled on a space.
I understand that you want to promote your new product, but having buttons everywhere is just a distraction from the main actions I want to do. It's really annoying and just makes me frustrated with the AI features rather than interested to buy them.
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Jack Dowd
complete
The UI will be removed if you disable the ClickUp AI ClickApp.
You can also just disable the banners that appear in task view that refer to other tasks you can consider linking or merging with. Hover over the banner, click on the ellipsis, and disable the slider.
Christian Schenk
EDIT: After writing this, I learned how to remove the AI features, so you can ignore the last bit. I'll leave the post up anyway.
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Yes, this. Furthermore, I'll use this place to leave some feedback for you guys.
We use ClickUp since a couple of years. By now, we are heavy power users. ClickUp is deeply integrated into our IT systems and processes. Up to now, I loved how you guys operate. The way how you stay in touch with customers and your continued effort into staffing support with qualified people is remarkable. Your development pipeline makes sense to me, and I feel like things are generally improving all the time.
In short, I'm a fan of ClickUp.
It's also true that, at least for us, ClickUp is EXPENSIVE. I don't want to elaborate too much about relative pricing, but rest assured that it's a significant impact for us.
Fast foward to AI. I understand that you've got people breathing down your neck on how you need to make money on the AI craze. I get it. But this would have been a place to make a stand.
For us, these AI features are barely a toy. We've had some chuckles having it summarize our daily meeting. Beyond chuckles and messing around, it is utterly useless.
It's ironic because you guys actually have a usecase that goes beyond regurgitating text through a GPT wrapper. I can imagine that in 10 years, when the technology is ACTUALLY ready, I can query things like "Bring up our top 10 customers by revenue". Alas, as of today, you can't even have it read and process a number from a column.
Think about that for a second. You are a company that basically deals in tables, and you can't have your AI feature read data from a table. 👏
This is all fun and games, until it comes to pricing. This feature that is barely a feature belongs in our $25 enterprise plan, and I will forever die on that hill. The fact that you have the audacity to charge $15 ontop of that is... well, it's a joke written by an AI.
It would be easy to respond "Well then just don't buy it then" and yes, we certainly won't. However, the stupid UI is PLASTERED all over the screen. It's obnoxious, intrusive and reminds me of the most heavy-handed and scummy sales tactics in Korean P2W mobile MMOs.
The least you can do to remedy the situation is to this build this "feature". Do it and I'll forget this slip up.
Paul Charpie
Agree 100%. I did discover that you can turn off the AI ClickApp and that removes a lot of the clutter.