Grouping of email notifications
future
M
Michal Hampl
Any chance to set email notifications so they are groupped as one conversation in regular email clients like Outlook etc... There can be easily tons of emails of notifications regarding the same task which are shown on many lines in list at the same time when regular thread of emails are groupped into one line...
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Brendan W
Hey, everyone! 👋
We've heard your feedback, and we want to hear even more!
If you're passionate about Notifications and want to share what you're thinking, we'd love for you to take this survey to help us make Notifications even better!
Brendan W
Hey, everyone! 👋
We're internally discussing what it could look like to bundle/group our email notifications - let us know in a comment here on Canny what the perfect experience would look like to you!
Some thought starters:
- Do you want individual controls (like we have today) for what email notifications are sent (in a bundle), or should it just be what you haven't yet read in Inbox/in-app?
- Do you want all notifications bundled together, or should x important notifications be delivered independently, and less important notifications get bundled?
- How often would you like the bundle to be sent? Do you want a setting to pick?
Mark Bowser
Brendan W What I want has nothing to do with the inbox within ClickUp. It has to do with the email notifications that get sent to my email client (gmail, Outlook, etc) when someone comments on a task in ClickUp.
Here is what I want:
Right now, when someone comments on a Task, I get an email from ClickUp. However, in gmail, the single comment is in isolation. It isn't threaded together with the rest of the comments on that task. I want to be able to see the whole conversation we've been having in my email client without having to go to ClickUp just as if the ClickUp conversation on the task was happening in email the whole time. Basically, I want our clients to be able to use email to interact with ClickUp and forget that they are using ClickUp.
This is behavior I am familiar with from Basecamp. My emails from Basecamp would come through with email header data like the following and it would cause gmail to take all the Basecamp emails and thread them together in gmail:
Date: Wed, 01 Nov 2023 16:10:26 +0000
From: Mark Bowser <notifications@myagency.basecamphq.com>
Reply-To: Test Client <KBCH8E1851D6BI243165961-reply@myagency.basecamphq.com>
To: Mark Bowser <mark@proworks.com>
Message-ID: <comments/435012534/9197347@myagency.basecamphq.com>
In-Reply-To: <comments/435011394/9197347@myagency.basecamphq.com>
References: <todo_items/249163961/9197347@myagency.basecamphq.com>
Subject: Re: [Test Client] [TC-216] Our Made Up Task Name
Mime-Version: 1.0
Becca Stach
Brendan W I would love to have an email (outlook for me) sent to me at the end of the day (I'd like to be able to select the time) that bundles what I haven't yet read in my ClickUp inbox.
Being able to set parameters for notifications to be sent in individual emails would be nice. A possible broad setting could be tasks marked as high priority would get an individual email or a more custom approach could be to add a selection in the follow/unfollow option for individual tasks.
Brendan W
updated the status to
future
Brendan W
Merged in a post:
Create digest of emails instead of individual email for each update
A
Alexander Ivanov
Right now people receive individual update via email for each action on tasks. It would be much more useful to receive a digest per hour, for example, that way you can also get a historical view on actions instead of a huge bundle of emails which is really impractical from organizational point of view.
Brendan W
Merged in a post:
Email notifications Guest users
Pascal Zweipfenning
When updating a task created by
guest user the user receives an email for each individual change made to the task. So when you change the due date, status and priority the user receives 3 emails in one minute time. In my opinion it would be better to collect all these changes every xx minutes and then send one email every xx minutes.
M
Mitch Webster
As admin i would like to be able to control my guest default notification settings and be able to set it to "minimal" e.g. mentions only
Mark Bowser
This is one of my biggest wishes for ClickUp. Without this, ClickUp will be painful for me and my clients no matter what changes are made within clickup itself.
Rachel Buxton
Did this every get solved or addressed? I was just recently onboarded into Clickup and it's a major issue for my workflow!
K
Kindra Svendsen
Rachel Buxton yes!
I had notifications completely turned off, and missed some important updates, so went in and turned them back on - So - INSTANTLY remembered why I'd turned them off.
Our team has 20-50 projects going at any time, and everytime a comment is left, status is updated, we're getting notifications. If they could group these by project, I'd be able to set up email filters or at least organize my thoughts. The constant influx of 100 click up notifications with no context of what I'm looking at is such a headache. The task name is listed as the subject, but I wish the description immediately read the project, not the activity.
Brendan W
Merged in a post:
Save moved cards after 2-3 seconds
O
Ozan Karacanta
I just noticed that my product managers screen is small and she is moving cards one by one in Board View. Because of that I receive 4-5 mails for each tasks. Let's say my task is on "In Progress" column. She moves it to 3RD Party, On review, Canceled and finally Closed column. And I receive a notification mail for each one. Maybe you guys can set 3 seconds to save a transaction within the page.
Brendan W
updated the status to
open
J
John Prem Kumar S
Really need this feature
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