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facundo Bardi
I've been using ClickUp for 6 months now and at least twice per day I end up frustrated. Don't get me wrong, it's nice to look at, has plenty of options to customize it however you want for whomever you want, and it makes things understandable at a glance (if properly set up). But all that ends up buried under the bugs, inconsistencies, and overload of information.
I'll list things that need improvement ASAP:
  • Tickets set on the Gantt cannot be removed from it once they are set on the timeline, you need to delete the whole ticket. This adds to the fact that a left click allows you both to move the timeline and also sets a ticket into it making it very easy to miss-click;
  • You cannot add spaces between tickets in the Gantt which makes it convoluted once you hit a threshold of tickets and dependencies;
  • Tickets seem to disappear when you add them. I've had dozens of tickets written down and when I go back to look at them they were not saved.
  • You cannot "move" (three dot options) multiple tickets selected with the multi-select tool. You need to go one by one.
  • Each time you click on a ticket's square marking (that states where it is on the line ie backlog/working on/etc) it throws a notification that covers the same square marking making it tedious to modify several tickets one after the other.
  • Columns taken from the library sometimes are added but they don't appear. And you can't re-apply the column because for clickUp the column has been added.
  • Sprints are a hell of a task to modify. They take for static timeframes (a straight week/2weeks/etc) which makes it really hard to accommodate for the particularity of each week
  • The previous issue is exacerbated by the fact that it's impossible to save date changes. I've gone to each sprint when needed and altered the default date to fit the week, 60% of the time it doesn't save the changes.
  • Sometimes it allows you to change the date of the sprint but it still ends the sprint with the previous default values, so you have an expired sprint that hasn't actually expired making a mess of whatever organization you want to have.
  • The "Sprint" column for tickets sometimes doesn't save the sprint. I've had to hit f5 several times to see if changes were being saved and re-apply the attribute just because every time I had set it it disappeared in front of my eyes.