Feature request – control ClickUp task creator for HubSpot integration
B
Brandon Beno
We’re using the HubSpot → ClickUp marketplace integration so that HubSpot tickets create ClickUp tasks via HubSpot workflows.
Right now, all ClickUp tasks created from HubSpot appear as being created by a single “connector” user (the integration account). This causes confusion for our team, because task creator is often interpreted as the true owner or originator of the work.
We’d like the ClickUp integration to support configuration over who is set as the task creator when a task is created from HubSpot. Specifically, we’d love either (or both) of these options:
Creator = HubSpot owner mapping
Use the HubSpot ticket owner or contact owner as the ClickUp task creator, mapped to a corresponding ClickUp user.
Creator = configurable neutral integration account
Allow us to choose a neutral “integration/automation” ClickUp account as the creator instead of the personal connector user, so it’s clear these tasks came from an automated workflow.
Per HubSpot support, the HubSpot workflow already “knows” who the owner is; the missing piece is for the ClickUp app to either:
Map that owner to a ClickUp user at creation time, or
Expose a setting that controls which ClickUp user is used as the creator.
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