Expand automation options for "Comment added"
Jackson James
It would be great to have options like "Person" and "Attachment type". This could be used for client tickets so that automations only trigger when a particular team member, AI agent, or client adds a comment with an attachment.
For example, our contractors submit their invoices as tasks for our bookkeeper to process. Having these additional options in the "Comment added" trigger would allow us to target "Comment added by John with a PDF" with the resulting action being a new due date (payment date) is set.
Log In