Disable Threaded Comments but keep Chat
Ezgi Connard
We're having a lot of difficulties caused by Threaded Comments. Our clients are complaining about missing comments and feeling overwhelmed by it, and they're right! We really want our clients to use ClickUp for the ease of project management instead of email or bunch of other IM apps, but this makes it really hard to convince them to stay. You might ask why not disable threaded comments then? Well because for some reason it's tied to Chat function, and Chat is an integral part to us!
ClickUp gurus, could you please make these 2 functions independent from each other? Thanks.
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Katy R. Pent
Yes! We have staff of somewhere between 200 to 500 using ClickUp. When Threaded Comments is turned on, we have so many casual users confused as to where the comments are. We need to use Chat to get the most out of Super Agents, but not at the cost of frustrating a several hundred people who cannot find out where to reply. PLEASE give us the opportunity to choose to turn off Threaded Comments and leave on Chat. I realize this will cause a change on your end to have Chat work the way you want it to, but I have confidence that your engineers can figure out another way. Please. 🙏🏻
Rory Hamel
I agree with this. We need an option to disable threaded comments on tasks, while leaving them on in chats.
Does anyone know if this was done?
Ege Yay
I need this as well. This creates a lot of problems.
Kris LaGreca
Yes, allow full disabling of threads while still keeping chat alive. A compromise is that threads can be disabled in tasks (but keep in chat).