Currently, Chat notifications and Inbox/task notifications use the same notification sound, making it difficult to distinguish between urgent communication and routine project updates without stopping work to check ClickUp.

As organizations increasingly use ClickUp as both a project management platform and a communication tool, not all notifications carry the same level of urgency. A direct chat message from a colleague often requires immediate attention, while a task assignment, comment, status update, or reminder may not.

Providing distinct notification sounds for different notification types would help users prioritize their attention more effectively and reduce unnecessary context switching.

Example:

* Chat Message → Sound A

* Inbox/Task Assignment → Sound B

* Mention/Direct Tag → Sound C

* SyncUp Invitation → Sound D

Benefits:

* Helps users quickly determine notification urgency without opening ClickUp

* Reduces interruption and context switching

* Improves responsiveness to direct communication

* Decreases notification fatigue

* Enhances productivity and focus

* Creates a more intuitive experience for teams using ClickUp as their primary communication platform

* Different default sounds for Chat, Inbox, Mentions, and Meetings/SyncUps

* Ability for users to customize notification sounds by notification type

* Workspace-level defaults with user-level overrides

* Consistent behavior across desktop and mobile applications

Today, a direct message from a teammate and a task due weeks from now generate the same notification sound, making it impossible to understand the importance or urgency of a notification without manually checking it. Distinct notification sounds would provide valuable context and help users manage their attention more effectively throughout the workday.