ClickUp’s Basic Limitations Are Forcing Me Away
not on the roadmap
Alex Nascimento
Today I’m having a terrible experience with ClickUp — honestly, the worst so far. I don’t know if it’s even worth paying for a tool that limits such basic features just to push users into upgrades, making the overall experience frustrating and disappointing.
Here’s what happened:
I import a document — fine.
I try to import a second page, and suddenly the fields are not available to select for mapping.
I proceed anyway, then try a simple copy (Ctrl + C / Ctrl + V) to another column — not possible.
I go to the field manager, see the “merge fields” option, but it’s locked behind an upgrade. Okay, I get it, it’s a paid feature.
I rebuild all fields inside a task type just to make them appear in the list during import.
I import again — still nothing.
After 6 failed attempts, I give up and move everything to Google Sheets.
All I wanted was to have my information centralized in one place so I could rely more on ClickUp. But it’s impossible. All this, just because simple copy-and-paste is not allowed.
And these were only some of the many workarounds I tried. But since ClickUp support never really listens (it feels like responses are just scripted keyword-based templates), I won’t even waste more of my time explaining further.
I don’t even want a resolution anymore. I’ve given up. This is just a very poor user experience.
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Lily Chan
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not on the roadmap
Lily Chan
Alex Nascimento I'm the PM for Imports and I'm sorry that you had a really challenging experience with importing your data. We experienced a bad defect with our Spreadsheet Importer starting around August 12th. We uncovered the root cause and deployed a hotfix to Production on August 20th. So we anticipate the issue you were running into previously should be resolved now.
Please don't hesitate to schedule some time with me using this link to provide additional feedback or if you want to walkthrough your challenges live with me: https://calendly.com/clickup-lchan/templates
I hope you'll reconsider trying out ClickUp again.