We were looking to replace multiple platforms that we use with clients and project management. Basecamp is one of the big ones we were going to replace and ClickUp shows that they are comparable. But I have found that Guests cannot chat or send discussions for workspaces and/or folders they are invited to. This is a big deal breaker and does not make it comparable to Basecamp. We create "Client Portals" with clients for discussions, wants, needs, and just providing info but not for a specific task.

We need to be able to do discussions with our clients as guests like we do with Basecamp and not have to pay extra for chats/discussions with them.

If ClickUp doesn't see the HUGE revenue potential from this, then ther e is no helping them

Finally it is there. https://feedback.clickup.com/chat-feedback/p/support-guests-within-chat

I can't believe this feature isn't available yet. I just started with the updated chat and couldn't figure out why my guests couldn't respond to direct messages. This feature should be a huge priority for Clickup.

Click Up Chat will never replace slack until we can chat with Guests... I can't believe this request has been here since June 15, 2020 and you released a newly hyped up chat ux 4 years later without making this a key feature...

Echoing other comments about replicating Slack's free guest system. We have contractors that we have historically added as single channel users with limited viewing access, but anyone could DM them. Not having this feature in Clickup is preventing us from switching as we have a number of contractors that should not have the same privileges as our employees

The new chat is great but not including guests is a big miss. It means Slack/Teams or whatever else cannot be replaced and if you can't have all chats in one place, there is no point moving any to ClickUp.

ClickUp's vision is to replace other apps but without this, it doesn't :(

Guest chat would be very important to me as we are moving from Slack to ClickUp. Slack allowed everyone to talk to each other and without this possibility it makes it very difficult for people to adapt to the platform.

This would cover it... https://clickup.canny.io/feature-requests/p/global-slack-like-chat . There are lot of chat feature requests. Clickup please just build Clickup-Chat. Actually an interim way to do this, is create a chat within a dashboard - however everything in the dashboard would be shared with the guest. (oh those permissions... 😩)

Chat view for Guests (clients). There could be a chat view for internal general discussions (team members) and one external chat view for discussions with clients (guests).

I only want to share one view with clients the external chat view(that isn't possible at the moment). So that all communications with the client would be available in one place. Selected team members who are permitted to communicate with clients would have access to the client Chat view.