If attachments are not possible, can we at least edit the URL/slug of the attachment?

This functionality has been a widely requested enhancement for several years, and the continued absence of a reliable solution is increasingly disappointing.

The lack of this feature significantly hampers our ability to streamline workflows and meet operational needs effectively. It’s a core feature that many of your competitors offer seamlessly. Given the ongoing demand and its impact on user experience, I kindly urge you to move this to the top of your development priorities.

If there are existing workarounds, we would appreciate clear and reliable documentation. However, a permanent and robust solution remains essential.

Hi Guys, this should be introduced soon since I am not able to add more of my teams and I am actually leaning towards Zoho Tables in order to cover our requirement.

Please add this functionality to save us even more time

This feature is long due. This will be a game changer, particularly for small businesses.

Would love this feature also, would save me and my clients a heap of time!! Thank you

Please add this feature

This would be very helpful to have.

Any Updates ?

Would love it if this were possible. We can attach our service reports to a related service ticket and then have it auto generate an email with the attached pdf.