Allow guests to create Docs in Docs Hub like before (pre-4.0 behavior)
Adriano de Souza
Before ClickUp 4.0, guests with edit permissions were able to create new Docs directly in the Docs Hub, even when the document was not linked to a Space, Folder, List, or Task.
After the 4.0 update, guests can still view and edit existing Docs, but they can no longer create new ones in the Docs Hub. This change was not clearly communicated and broke established workflows that relied on guest collaboration.
We are requesting the ability to allow guests to create new Docs in the Docs Hub again, restoring the previous behavior or providing a configurable permission for workspace admins.
Problem / Why this matters
Many teams use guests for:
- External consultants
- Partners
- Auditors
- Designers
- Engineers or specialists working on documentation
In these scenarios, guests are expected to:
- Create meeting notes
- Draft procedures (SOPs)
- Propose documentation
- Collaborate asynchronously
Blocking Doc creation forces teams to:
- romote guests to full members (higher cost)
- Create Docs on their behalf
- Use workarounds like templates and duplication
This negatively impacts collaboration, governance, and efficiency.
Expected behavior
Workspace admins should be able to:
A) Allow guests to create Docs in the Docs Hub
OR
B) Enable a specific permission like: “Allow guests to create Docs”
This permission could be optional and disabled by default for security-conscious teams.
Actual behavior (ClickUp 4.0)
- Guests can edit existing Docs
- Guests cannot create new Docs in Docs Hub
- Docs created by guests before 4.0 still exist
- No clear permission toggle or documentation explains the change
Business impact
- Increased friction in collaboration with external contributors
- Higher costs due to forced member upgrades
- Reduced adoption of ClickUp Docs for shared documentation
- More “manual proxy work” by internal team members
Additional context
This feature existed and worked well before ClickUp 4.0.
Restoring it (or making it configurable) would align ClickUp Docs with real-world collaboration needs while still preserving security controls.
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