Ability to use Custom Task ID as well as Native Task ID in Email Automations
complete
Luci N.
It would be great to use the Custom Task ID as a dynamic field in email Automations! Right now, you can only choose Task ID.
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Luci N.
complete
Hey, everyone! Thanks for your votes on this feature request! I am marking this one as complete since ClickUp currently has this capability.
The Custom task ID can be pulled into Automations if the location has a custom task ID.
Uri Levy
Yes, this is so basic!
Claudio Galvagni
I find now that this function already exists!
If you enter the "Task ID" field in the email automation, the message that is sent will contain the "Custom Task ID" field.
C
Charles dela Cruz
Claudio Galvagni: Brilliant work, Claudio! 🙌
Claudio Galvagni
Please improve this feature asap.
Gui Ávila
Please fix this, it's SO important!!!
Claudio Galvagni
Gui Ávila: I find now that this function already exists!
If you enter the "Task ID" field in the email automation, the message that is sent will contain the "Custom Task ID" field.
Saša Sraka
That is much needed functionality. Please add this to ClickUp.
Claudio Galvagni
Saša Sraka: I find now that this function already exists!
If you enter the "Task ID" field in the email automation, the message that is sent will contain the "Custom Task ID" field.
Aaron Porter
Making Custom Task ID available to use in email automations would be very helpful. The ID 1dfsladfj is meaningless to our users, but they would understand web-100, for example.
If you can't make it directly available, expose it to formulas so I can create a custom field that returns the value of Custom Task ID, and then use that custom field in an email.
Claudio Galvagni
Aaron Porter: I find now that this function already exists!
If you enter the "Task ID" field in the email automation, the message that is sent will contain the "Custom Task ID" field.
EDR Admin
please make it official. Apparently, Custom Task ID works in Email Automation, but I was informed by a representative that this shouldn't really be the case and it happened by chance.
We need this so we could easily track Ticket IDs. Because if this is not the case then, what would be the main purpose of having a custom Task ID?
Claudio Galvagni
EDR Admin: I find now that this function already exists!
If you enter the "Task ID" field in the email automation, the message that is sent will contain the "Custom Task ID" field.
R
Roberto Cresta
Much needed functionality