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Notifications v3
in progress
Ivo Reis
1) Grouping similar notifications together and clearing all with one click
2) Dynamic notifications: if you've seen activity (for example new comments in a task view) then we'll remove those notification items automatically
3) Notifications marked as "read" so you can easily see from all views if you have unread activity
4) Snooze notifications and set do not disturb times
5) Easily see which tasks have new activity in all views, so you don't have to go to notifications to know when there's new activity
6) Make Notification Preferences easier: allow users to save settings across teams and allow admins to set preferences for their users.
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Brendan W
Hey, everyone!
We're back with another quick survey on Notifications. If you have time, we'd appreciate your feedback to help inform the future of ClickUp!
Thanks so much!
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Katelyn Dekle
I would LOVE to be able to snooze notifications outside of my office hours. I work with clients in different time zones, in all different countries and I'm not always working &/or awake when they're messaging me as a guest in my account for the duration of our project. I'd love to be able to have my notifications set the way I want (notified for any commenting, mentioning, assignee changes, etc in all ClickUp devices) –but ONLY during my office hours. If I see it, I'll feel obligated to handle it, and that's not a feeling I want to have in my off time. :)
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Emman'nuel NGUI
Please enable one time deactivation for all team members
Mariana Irazu
Would love a way to snooze notifications on Chrome!
Raúl Muñoz
set do not disturb times (at weekends)
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Hannah Johnson
If this hasn't been said, we would desperately appreciate the ability to sort notifications by space (AKA project). It is very cumbersome to mentally jump from one project to another when checking notification updates. We are the most efficient when we're able to check all updates via each space since we use comments on tasks to communicate information to each other.
The alternative, using the Activity tab under each space, is horribly ineffective.
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Joanna Sun
Hannah Johnson: Absolutely agree. I have several projects I'm overseeing at any given moment, and I do jump to Activity tab, which is both inconvenient and usually takes forever to load. Thanks for these thoughts.
Thomas Holenstein
hey guys i'm getting really angry that the notifcation system hasn't finally become somewhat usable in years.
Here is the original Post.
Your notification system is really bad. Here are the reasons.
I know there is a task for it https://clickup.canny.io/feature-requests/p/notifications-v3, but finally get on with these really relevant things before you develop any other fancy stuff. focus on the relevant things for the daily use.
It must not be that when I have the notification on that I want to be informed about ticket changes, that I get 12 notifications for every changed word within 2 minutes. Something like this must be taken together and then all changes that happened within a certain time come to me with ONE notification.
The way email notifications come in is also unacceptable. Also, please stop making everything so big. Just put the relevant information at the beginning without putting a logo, a shadow and stuff like that everywhere. Keep it simple and user friendly.
Currently I have to protect my team from clickup and say please turn off the notifications, otherwise we have hundreds of irrelevant email notifications in the inbox every day.
We are very upset that nothing has changed with this important buggy Notification architecture for several months!
I am convinced this pain is not just us, but many others. Unfortunately, I have to comment here publicly now, as this issue has the highest priority.
Do the important stuff first and then the fancy stuff.
Reece Atkinson
Thomas Holenstein: I think this post is for the web app not email
Thomas Holenstein
Reece Atkinson: the email notification annoys me because you can't set it granularly. ClickUp and his poor email notification is the biggest pain all over the projectmanagement tools.
look on my emails i got, because someone was commenting or writing within one minute... stupid!
Reece Atkinson
Thomas Holenstein: I agree! Do you know you can manually edit these already? https://help.clickup.com/hc/en-us/articles/6325918957335-Notification-Settings That might help declutter your inbox
Thomas Holenstein
Reece Atkinson: Unfortunately, this is not quite correct. You can set whether you want to be notified about mentions, due date changes, comments or watcher settings. But to date, I receive several emails per minute for a single relevant task change. Let me give you an example. Enabled is that I get emails when the description of the ticket changes and I am assigned.
the person who changes the description writes some words and maybe pauses for 5 seconds until he/she thinks about it and writes it into the ticket. this happens maybe 10 more times during the whole change. Now I receive 10 emails with the changes of 5 words each. how idiotic is that?
I want to be reminded of ALL changes made to a ticket in a short period of time with only one email. I don't know why this really annoying notification is not finally improved as a hot bug fix. It drives our team crazy and we often consider switching back to asana just because of this bad setting. On top of that, clickup has no idea about UX. In a professional environment I want to be able to see things at a glance, e.g. changes, when they come into my inbox. with the bad UX of the email display I always have to scroll all the way down to get to the ticket link, for example. I hope you understand what I mean.
Eva Hobl
Thomas Holenstein: This! Please Clickup-Team fix this asap!
My team is trying to get used to Clickup and the first thing everyone asks about is how to deactivate Email Notifications!
Also we have to tell everyone to NOT use the description as a way to communicate important new information, since the notifications are just a mess. It should be more like a comment notification in my opinion. Maybe only generate a notification once someone exits out of the description window?
btw: same thing happens, when someone changes the Task Title. Quite literally one notification per new letter...
Thomas Holenstein
Eva Hobl: ClickUp is for me the most stupid PM Tool. And nothing what they tell about productivity is true... We have a big pain. I have the feeling with ClickUp we loose a full day a week. This stupid mass mess email notification. Our team is sooo angry...
Becky Hile
For folks who use notifications, maybe it would make more sense to keep them all together but be able to filter by type, so if someone just wants to see comments, they can check a box or something that allows them to narrow it down.
Florian Schardt
I would like to have an option "Don't notify me of similar events any more" in the notifications section. For some users it is too complicated to go into the settings and adjust them. They are getting too many notifications and stop clearing them and don't look at them any more.
Instead of only clearing them, they should have the option to select "Don't notify me of similar events any more". This would adjust the notifications settings according to the selected event.
In case it is not clear, if the user does not want to be notified of a certain event type or if he does not want to get notified about events in a certain space/folder/space, ClickUp should ask the user:
a) Do you not want to receive notifications for tasks in folder xyz any more?
b) Do you not want to receive notifications for changes of priority any more?
c) ...
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Andrew Stokes
One feature, just one. Allow admins to disable notifications altogether across the board.
Doug Burnett
REALLY wish I could set notifications to "none" by default, at least for guests. I include clients as guests so they can view projects as an FYI and every one of them comments on how spammy all the ClickUp emails are.
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Brendan Jones
Doug Burnett: Absolutely. Make notifications opt-in, essentially. This would make onboarding new users a lot calmer, and they could decide what notifications they want when and where, when they are ready.
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Joanna Sun
Doug Burnett: I think there should also be an option to have emails come through only if they are unread in app, with settings similar to chat apps like Teams or Slack (i.e., ASAP vs digests).
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Jack Giesen
Doug Burnett: YES, THIS. We are not able to use Clickup to keep directors in the loop in our company because there are too many notifications, and there's no way to only opt into specific ones.
We have to use Slack/email to keep directors and contractors involved in projects because Clickup is unusable for them.
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